Full Time Relationship Banker

Consumers National Bank•Massillon, OH

About The Position

Consumers National Bank is hiring a Relationship Banker to provide customer service and support branch operations. No banking experience is required, and training is provided. The role is suited to someone who enjoys helping customers and building relationships. Candidates must complete background, credit, and employment checks.

Requirements

  • Strong communication skills and the ability to interact professionally with customers, coworkers, and vendors.
  • Customer-focused, with the ability to identify needs and recommend appropriate solutions.
  • Effective problem-solving skills and the ability to handle customer inquiries.
  • Ability to follow instructions and perform basic math calculations.
  • Strong attention to detail and time-management skills.
  • Team-oriented, with a positive, collaborative approach.
  • Basic computer proficiency.
  • High school diploma or equivalent required.

Nice To Haves

  • Previous customer service and/or cash-handling experience.
  • Sales, cross-selling, or referral experience.

Responsibilities

  • Deliver friendly, accurate customer service.
  • Process deposits, withdrawals, payments, and account services.
  • Balance the cash drawer and maintain accuracy.
  • Build relationships and identify customer needs.
  • Support branch operations, including the ATM, vault, night deposit, and account maintenance.
  • Follow all policies and compliance requirements.

Benefits

  • Paid training
  • Competitive pay and benefits
  • Supportive, team-focused culture
  • Career growth opportunities
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