Relationship Banker - Winston Salem/High Point Area- Harmon Creek Saturday Required
About The Position
The Relationship Banker provides an industry-leading client service experience in person and by phone by developing and expanding new and existing client relationships. The role offers financial solutions based on consultative conversations and refers clients to other business partners for additional opportunities. The banker is cross-trained to perform teller duties as needed, including teller transactions and helping clients navigate the branch. The position requires Saturday work, and may involve weekends, extended hours, travel, overnight stays, or temporary assignment and location changes as staffing needs require.
Requirements
- High school diploma or equivalent education.
- Two years of client sales and service experience.
- Experience sourcing and prospecting for new clients and building client relationships.
- Excellent interpersonal and communication skills, including willingness to interact with clients and prospects.
- Proficiency in basic computer applications such as Microsoft Office.
- Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including required registration and applicable NMLS background check, and meet ongoing regulatory requirements.
- Ability to multitask under time constraints.
- Ability to travel as needed for temporary staffing needs, including temporary assignment or location changes.
- Ability to work weekends and/or extended hours; occasional travel and overnight stays may be required.
Nice To Haves
- Associate degree or higher.
- Demonstrated ability to handle multiple priorities under time constraints.
- Excellent verbal and written communication skills.
- Ability to respond professionally while providing a high level of service quality.
- Experience discussing, recommending, and selling deposit, credit, and retirement products to consumer and small-business clients.
- Demonstrated ability to meet or exceed sales goals.
- General understanding of bank operations, policies, and procedures.
Responsibilities
- Handle routine client maintenance requests, resolve problems, and perform sales functions involving deposit, credit, convenience, and other products and services.
- Contribute to client service and individual and branch sales targets by offering products and services and developing, expanding, and retaining client relationships.
- Conduct consultative conversations and address or refer complex client needs and financial goals to internal specialists.
- Participate in Truist Retail Community Bank Leadership Routines.
- Develop sales techniques and product knowledge through meetings, training classes, and web-based learning.
- Advise clients on consumer lending options and take loan applications.
- Follow internal controls, operational procedures, risk management policies, and current compliance guidelines.
- Provide a consistent, courteous client experience while conducting transactions and identifying client needs; perform teller transactions and help clients navigate the branch.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-preferred savings accounts
- 401(k) plan
- At least 10 days of vacation during the first year, prorated as applicable
- 10 sick days, prorated as applicable
- Paid holidays
- Depending on position and division, eligibility for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
