Relationship Banker
About The Position
Build Relationships. Learn Commercial Banking. Grow Your Career. At Rio Bank, we believe great banking starts with great relationships. As a Relationship Banker I, you'll help support commercial customers, work alongside experienced Relationship Managers, and gain valuable exposure to lending, portfolio administration, and relationship banking. This role is ideal for someone who enjoys working with people, staying organized, and learning the fundamentals of commercial banking. You'll collaborate with customers and internal partners while building skills that can lead to future opportunities throughout our lending and commercial banking teams.
Requirements
- High school diploma or GED.
- Two (2) or more years of banking, customer service, lending support, loan processing, financial services, or related experience.
- Strong organizational and communication skills.
- Proficiency with Microsoft Office applications.
- Valid driver's license.
Nice To Haves
- Bachelor's degree or college coursework in Business, Finance, Accounting, Economics, or a related field.
- Commercial banking, lending support, loan processing, or credit administration experience.
- Knowledge of loan documentation and banking operations.
- Bilingual (English/Spanish) skills.
Responsibilities
- Serve as a key point of contact for customer requests and routine banking inquiries.
- Assist Relationship Managers with customer follow-up and service needs.
- Help coordinate communication regarding documentation, loan status updates, and account servicing requests.
- Deliver responsive, professional service that strengthens customer relationships.
- Collect, organize, and maintain loan and portfolio documentation.
- Track financial statements, insurance requirements, exceptions, and other portfolio items.
- Coordinate appraisal requests, documentation gathering, and follow-up activities.
- Maintain accurate records and customer files.
- Assist with customer onboarding and deposit-related documentation.
- Identify opportunities to connect customers with additional products and services.
- Coordinate with internal teams to help deliver a seamless client experience.
- Follow Bank policies, procedures, and regulatory requirements.
- Protect confidential customer and Bank information.
- Complete required training and maintain accurate documentation and records.
Benefits
- Competitive compensation
- Medical, dental, and vision insurance
- Flexible Spending Accounts (FSA) and Health Savings Account (HSA) options
- 401(k) with company match
- Paid time off and holidays
- Paid parental leave
- Bereavement leave
- Employee Assistance Program (EAP)
- Professional development and training opportunities
- A collaborative, community-focused culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
