Relationship Banker (Saturday Required) - West Deptford

Truist Bank•West Deptford Township, NJ

9d•$45,760 - $56,500•Onsite

About The Position

The Relationship Banker provides an industry-leading client service experience in person and by phone by developing and expanding new and existing client relationships. The role offers financial solutions based on consultative conversations and refers clients to other business partners for additional growth opportunities. The banker is cross-trained to perform teller duties as needed, including transactions and helping clients navigate the branch. The role also advises on consumer lending options and takes loan applications. The position is regular and requires Saturday work, as well as the ability to work weekends and/or extended hours. The employee may need to travel for temporary staffing needs, including temporary assignment or locale changes; occasional overnight travel may be included. The annual base salary is $45,760–$56,500, with additional incentive pay available.

Requirements

High school diploma or equivalent education.
Two years of client sales and service experience.
Experience sourcing and prospecting for new clients and building client relationships.
Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
Demonstrated proficiency with basic computer applications such as Microsoft Office.
Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including new or transfer registration and an applicable NMLS background check; must meet applicable financial responsibility, character, credit fitness, and criminal background standards and ongoing regulatory requirements.
Ability to multitask under time constraints.
Ability to travel as required to accommodate temporary staffing needs, including temporary assignment or locale changes.
Ability to work weekends and/or extended hours; occasional travel and overnights may be included.

Nice To Haves

Associate’s degree or higher.
Demonstrated ability to handle multiple priorities under time constraints.
Excellent verbal and written communication skills.
Ability to respond professionally while maintaining a high level of service quality.
Experience discussing, recommending, and selling deposit, credit, and retirement products to consumer and small business clients.
Demonstrated ability to meet or exceed sales goals.
General understanding of bank operations, policies, and procedures.

Responsibilities

Handle routine client maintenance requests, resolve problems, and perform advanced sales functions related to deposit, credit, convenience, and other products and services.
Help meet or exceed client service and individual and branch sales targets by offering products and services and developing, expanding, and retaining client relationships.
Conduct consultative conversations and act on or refer complex client needs and financial goals to internal specialists.
Participate in all components of the Truist Retail Community Bank Leadership Routines.
Advance product and sales knowledge by attending sales, service, and product knowledge meetings, training classes, and web-based learning.
Advise clients on consumer lending options and take loan applications.
Follow internal controls, operational procedures, and risk management policies, and stay informed of policy and procedure changes.
Provide courteous service while conducting transactions and identifying client needs; perform teller transactions as needed and help greet clients and guide them within the branch.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated as applicable
10 sick days, prorated as applicable
Paid holidays
Potential eligibility for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan, depending on position and division