Relationship Banker - Greater Bridgeport / Trumbull Area

Bank of America•Trumbull, CT

34d•$25 - $27•Onsite

About The Position

At Bank of America, Relationship Bankers help make financial lives better through the power of every connection. The bank emphasizes Responsible Growth, an inclusive workplace, teammate wellness, and community impact. The company is committed to an in-office culture, with role-specific attendance requirements and some flexibility. This role engages clients in the lobby, educating and assisting them with transactions through self-service resources such as mobile banking, online banking, and ATMs. Relationship Bankers accurately and efficiently process cash transactions as needed and have in-depth conversations to understand clients’ financial and life priorities, connecting them with solutions aligned with their goals. The role is based at one of the listed financial centers in the Greater Bridgeport / Trumbull area, works 40 hours per week on the first shift, and pays $25.00–$26.77 per hour. Offers depend on experience, education, and skill set. The position has a base salary and is not incentive eligible. It is currently benefits eligible.

Requirements

High school diploma, GED, secondary school qualification, or equivalent.
Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results while acting in the client’s best interest.
Ability to collaborate effectively and build and nurture strong relationships.
Passion, commitment, and drive to improve clients’ financial lives.
Confidence identifying solutions for new and existing clients based on their needs.
Effective, confident communication skills and comfort engaging all clients.
Ability to learn and adapt to new information and technology platforms.
Confidence educating clients on simple banking transactions through self-service technology, including ATMs, online banking, and mobile banking.
Strong critical-thinking and problem-solving skills.
Willingness to follow established processes and guidelines and comply with applicable laws and regulations.
Ability to manage time and capacity efficiently.
Flexibility to work weekends and/or extended hours as needed.

Nice To Haves

Experience in financial services and knowledge of the financial services industry, products, and solutions.
One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
Six months of cash-handling experience.
Bachelor’s degree or business-relevant associate degree, such as business management, business administration, or finance.

Responsibilities

Execute the bank’s risk culture and strive for operational excellence.
Build relationships with clients to meet their financial needs.
Follow established processes and guidelines, doing what is right for clients and the bank and adhering to applicable laws and regulations.
Build business knowledge and a professional network by partnering with experts in small business, lending, and investments.
Effectively manage financial center traffic, appointments, and outbound calls.
Drive the client experience.
Manage cash responsibilities.
Engage clients in the lobby, educate and assist them with self-service transactions, and process cash transactions accurately and efficiently as needed.
Understand clients’ financial and life priorities and connect them to solutions that support their financial goals.