Relationship Banker (48713)

Willamette Valley Bank•Albany, OR

1d•Onsite

About The Position

Relationship Banker Willamette Valley Bank is seeking a detail-oriented individual with critical thinking and decision-making skills for a Relationship Banker position. The right candidate will value integrity and trust whether building relationships in person or over the phone. You will play a critical role in assisting customers as they work towards meeting their financial goals and navigate their unique financial needs.

Requirements

Highly developed customer service skills
Ability to work effectively on a team, as well as self-directed ability to function under limited supervision
High School diploma or GED required
2 or more years of banking experience including business and personal account opening
Excellent written, oral and interpersonal communication skills
Ability to work in a fast-paced environment and meet deadlines without sacrificing accuracy or service
Strong critical thinking and decision-making skills
Attention to detail
Strong PC skills (MS Office)

Responsibilities

Serve consumer and small business customers by opening new accounts
Proactively reach out to current customers by phone, in order to deepen existing banking relationships and recommend additional products/services
Completes documentation required to establish and maintain new accounts
Processes routine financial transactions for customers quickly and accurately (including deposits and withdrawals, loan payments and cashier's checks), in compliance with regulations and guidelines
Works with partners and branch employees to deliver exceptional customer experience
Perform account maintenance activities
Partner with other business units in sales and service activities, as appropriate