Relationship Banker - Syracuse Area

Bank of America•Syracuse, KS

5d•$25 - $27•Onsite

About The Position

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Requirements

Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
Collaborates effectively to get things done, building and nurturing strong relationships.
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
Confident in identifying solutions for new and existing clients based on their needs.
Communicates effectively and confidently and is comfortable engaging all clients.
Ability to learn and adapt to new information and technology platforms.
Confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
Applies strong critical thinking and problem-solving skills to meet clients' needs.
High School Diploma / GED / Secondary School or equivalent.

Nice To Haves

Experience in financial services and knowledge of financial services industry, products and solutions.
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
Six months of cash handling experience.
Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance.

Responsibilities

Engage clients in the lobby to educate and assist with conducting transactions through self-service resources.
Accurately and efficiently process cash transactions for clients.
Have deep conversations with clients to gain in-depth knowledge of their financial and life priorities.
Connect clients to solutions that meet their financial goals.
Follow established processes and guidelines in daily activities.
Adhere to all applicable laws and regulations.
Efficiently manage time and capacity.
Focus on results while acting in the best interest of the client.