Relationship Banker

Bravera Careers•Helena, MT

8d•Onsite

About The Position

Bravera is hiring for a Relationship Banker in Helena, MT. Bravera is an employee- and director-owned company that is committed to helping our employees forge a new path in their career. We work together to drive continuous improvement which enhances the customers experience and keeps our organization moving forward. A Relationship Banker is a customer service facing position responsible for quickly and accurately processing a customer’s transaction while maintaining a positive and professional image.

Requirements

1-3 years of banking experience or customer service experience
Ability to be an independent thinker

Nice To Haves

High School Diploma or equivalent with 1-2 years of post-secondary education preferred

Responsibilities

Assist customers with accurate processing of their transactions while providing quality customer service.
Process commercial and personal deposits, credit card payments/cash advances, savings bonds, cashiers’ checks, check orders, telephone transfer requests and Tax & Treasury deposits.
Accuracy in handling, maintaining and monitoring cash drawer.
Balance and verify adequate levels of cash in the vault.
Open and maintain deposit accounts, Internet banking, Debit/ATM cards, wire transfers, address change requests and IRA accounts.
Cross-sell all bank products and services.
Know and follow current banking policies and regulations relating to the deposit and withdrawal of funds.
Monitor and verify internal control processes and procedures relating to the Teller area.
Open and follow safe deposit box procedures.
Customer problem resolution.
Branch capture duties.
Responsible for promoting the organization in the community through participation in various civic and community events, activities, committees, and organizations.
Must maintain a high level of confidentiality and professionalism regarding all employee and customer issues and information.
Contribute to the overall success of the organization by leveraging opportunities as they relate to all entities of Bravera Bank.
Adhere to all banking rules and regulations, including but not limited to the requirements of the Bank Secrecy Act. In addition, the employee will be proactive in the prevention of illegal activities, will vigilantly look for activities that may constitute any type of fraud including money laundering, and will report any suspicious activity to the BSA Officer.