Relationship Banker

CREDIT UNION 1South Bend, WA
$18 - $23Onsite

About The Position

Credit Union 1 is recognized as a Chicago Tribune and Las Vegas Review-Journal Top Workplace for the fifth year in a row. We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas Review-Journal Top Place to work for the fifth year in a row! The Top Workplaces explore how organizations create and sustain a positive and productive work culture. A great culture is important to Credit Union 1, and our culture is made up of more than great benefits and time off. Join the Credit Union 1 Team If you are highly motivated, friendly, and looking for a great place to work, join the Credit Union 1 team. As an employee of Credit Union 1, you will be part of a well-established and respected credit union that offers you amazing benefits, along with both stability and the opportunity for a great career path.

Requirements

  • NMLS is required.
  • Ability to operate computers and standard office equipment.
  • Ability to work in a changing, challenging, and fast paced work environment with variable stress levels.
  • Regular and reliable attendance.
  • Occasional travel for staffing coverage and training, totaling less than 10%.

Responsibilities

  • Provides financial and account services to members in a confident and professional manner that assures efficient operations and exceptional service.
  • Assertively executes cross selling with members and potential members to increase growth.
  • Accurately handling member requests, such as but not limited to, deposits, withdrawals, loan payments, new account opening, member interviews, and/or any other request from members.
  • Accommodates staffing needs throughout the branch platform as required.
  • Take responsibility and accountability in following all service standards set forth by the credit union; provide informed, professional, and accurate service and support to all members and associates.
  • Performs teller duties: process member transactions accurately and efficiently while maintaining a balanced cash drawer.
  • Assists members with opening and closing accounts, and addresses and resolves member problems, inquiries, or complaints.
  • Assist applicants with consumer and mortgage loan applications and questions.
  • Explain loan programs, options, and requirements.
  • Promote the credit union’s products and services based on member needs and identifying opportunities.
  • Actively participate in developing new business for the credit union.
  • Represent the credit union in a courteous and professional manner; provide prompt, efficient, and accurate service in all areas.
  • Stays abreast of emerging financial trends to better meet members’ needs.
  • Accountable for achieving or exceeding individual sales goals and participating in team sales and referral goals.
  • Maintains knowledge of all Credit Union 1 products, services, procedures while staying informed of all policy and procedural changes.
  • Maintains member confidence and protects credit union operations by keeping information confidential.
  • Performs other duties as necessary or directed.
  • Promote CU1’s core values of Be Great, Be Engaged, Be Open, Be Nice.

Benefits

  • Get paid for NOT working 14 holidays each year!
  • Paid Time Off (PTO) begins accruing day one of employment
  • Free Employee Assistance Program (EAP)
  • Career growth opportunities it's our philosophy to promote from within whenever possible.
  • Free Teledoc 24/7 Physician Services
  • Pet Insurance
  • 401(k) Retirement Savings and Profit Sharing (must be 20 yrs old)
  • Exclusive interest rate reduction for qualifying loan products.
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