Relationship Banker/Universal Banker
About The Position
We are currently seeking an enthusiastic and team-oriented individual to join our Retail Team! If you are looking for a rewarding career in banking where you can shine professionally, provide superior customer service and give back to the community, consider joining Providence Bank & Trust and becoming part of our team. We are always growing and making our communities stronger while achieving our goals. We give back, we give thanks, and we give our all. Employees make us more than just a bank...they make us a community. This individual will be based in Chicago, IL. The Relationship Banker is responsible for enhancing customer relationships by providing excellent customer service while servicing all the customers’ financial needs. This position calls for individuals who have a passion for superior customer service and are enthusiastic and team oriented. In this dual role, the Relationship Banker will handle a variety of financial transactions and new account openings for individual and business clients. The Relationship Banker will look for opportunities that support the bank's strategy by engaging with customers to meet their financial needs and make referrals to business partners.
Requirements
- High School Diploma or equivalent (GED).
- One (1) year job-related experience preferably in a banking, sales or customer service environment.
- Basic knowledge of Microsoft Office, Excel, Word.
Nice To Haves
- Banking experience.
- Effective customer relationship building skills including ability to sell, cross-sell, and refer products.
- Basic knowledge of retail products, policy and procedures, documentation and systems.
- Excellent verbal and written communication skills.
Responsibilities
- Support relationship building efforts within the branch.
- Contribute to overall branch operation.
- Handle a variety of financial transactions and new account openings for individual and business clients.
- Engage with customers to meet their financial needs and make referrals to business partners.
Benefits
- Medical plans
- Dental plans
- Vision plans
- Long-term disability coverage
- Short-term disability coverage
- Life insurance
- Other voluntary benefit options
- 401(k) with employer match
- Paid time off
- Paid time to volunteer
- Paid holidays
- Paid parental leave
- Education assistance
- We CARE Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
