Relationship Banker or Senior Relationship Banker (Saturday Required) - Laurel Lakes

Truist Bank•Laurel, MD

1d•Onsite

About The Position

Provides an industry-leading client service experience in person and by phone by developing and expanding new and existing client relationships. Recommends financial solutions based on consultative conversations and refers clients to other business partners for additional growth opportunities. The role is cross-trained to perform teller duties as needed. The posting covers both Relationship Banker and Senior Relationship Banker positions. The stated annual base salary is $45,760–$59,500 for Relationship Banker and $45,760–$68,500 for Senior Relationship Banker; additional incentive pay is available.

Requirements

High school diploma or equivalent education.
At least 2 years of client sales and service experience.
Experience sourcing and prospecting for new clients and building client relationships.
Excellent interpersonal and communication skills and a desire to interact with clients and prospects.
Proficiency in basic computer applications, such as Microsoft Office.
Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including new or transferred registration and applicable NMLS background check; must meet ongoing regulatory requirements.
Ability to multitask under time constraints.
Ability to work weekends and/or extended hours; occasional travel and overnight stays may be included.
Ability to travel as required to accommodate temporary staffing needs.

Nice To Haves

Associate degree or higher.
Demonstrated ability to manage multiple priorities under time constraints.
Excellent verbal and written communication skills.
Ability to respond professionally while maintaining a high level of service quality.
Experience discussing, recommending, and selling deposit, credit, and retirement products to consumer and small-business clients.
Demonstrated ability to meet or exceed sales goals.
General understanding of bank operations, policies, and procedures.

Responsibilities

Handle routine client maintenance requests, resolve problems, and perform sales functions involving deposit, credit, convenience, and other products and services.
Help meet or exceed individual and branch client-service and sales targets by offering products and services and developing, expanding, and retaining client relationships.
Conduct consultative conversations, address client needs, and refer complex needs or financial goals to internal specialists.
Participate in the established Truist Retail Community Bank Leadership Routines.
Build sales techniques and product knowledge through meetings, training classes, and web-based learning.
Advise clients on consumer lending options and take loan applications.
Follow internal controls, operational procedures, and risk-management policies, and stay informed about policy and procedure changes.
Provide a consistent client-service experience through courteous conversations, identify client needs, perform teller transactions as needed, and help clients navigate the branch.
Travel to accommodate temporary staffing needs, including temporary assignment or locale changes, as required.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
Depending on position and division, may include a defined benefit pension plan, restricted stock units, and/or deferred compensation plan