Relationship Banker II - Orange Park

Regions Bank • Jacksonville, FL

3d • Onsite

About The Position

At Regions, the Relationship Banker II meets with customers and prospects in person and by phone to identify their financial needs and proactively offer suitable products, services, and guidance to help them reach their financial goals. The role is an opportunity for candidates with retail or sales experience to begin a career with growth, development, and advancement opportunities. The successful candidate is individually driven and competitive, works effectively with a team, and excels at identifying customer needs and communicating clearly.

Requirements

• High school diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, by phone, and through electronic channels.
• Ability to use a computer frequently, including typing and maintaining sustained attention to a monitor.
• Ability to walk and stand for extended periods.
• Ability to lift up to 20 pounds.
• Registration with the Nationwide Mortgage Licensing System and Registry (NMLS) is required.

Nice To Haves

• Bachelor’s degree.
• Life Insurance License.
• One year of cash-handling, banking, and/or customer service experience.

Responsibilities

• Achieve branch targets and goals by identifying customer needs and providing appropriate guidance about Regions’ solutions.
• Make outbound calls to customers and prospects from generated lead lists to expand customer relationships and acquire new customers.
• Educate and advise customers on Regions’ Consumer and Business products and services, including loan and deposit products.
• Educate customers about mobile, online, ATM, and other digital banking solutions.
• Provide a consistent customer experience, which may include greeting customers and processing transactions.
• Take ownership of and resolve customer issues.
• Refer customers with complex financial goals and needs to an internal team of experts.
• Follow bank processes and procedures and applicable laws and regulations, including duties assigned or delegated by the Branch Manager.
• Help ensure sound banking practices by managing, identifying, and reporting operational risks.

Benefits

• Paid vacation and sick time.
• 401(k) with company match.
• Medical, dental, and vision benefits.
• Disability benefits.
• Health Savings Account.
• Flexible Spending Account.
• Life insurance.
• Parental leave.
• Employee Assistance Program.
• Associate Volunteer Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED