Relationship Banker I

NBKC BANK•Kansas City, MO

11d•Onsite

About The Position

We are seeking a dynamic Relationship Banker I to join our Retail Banking team. In this role, you'll be the face of nbkc, building lasting relationships with our customers and providing them with exceptional banking experiences.

Requirements

High school diploma or GED required.
2–3 years of previous banking experience.
Excellent customer service abilities.
Strong knowledge of Microsoft Office applications.
A team-oriented mindset.

Nice To Haves

Familiarity with retail banking products/services and banking regulations/compliance is preferred.
Proven ability to identify and meet customer needs.
Strong numerical aptitude and attention to detail.
Excellent verbal and written communication skills.
Solid computer proficiency.

Responsibilities

Open and process new deposit accounts, providing insightful information on our products and services.
Actively sell, cross-sell, and refer bank products and services to meet individual, branch, and bank goals.
Identify customers’ financial needs and offer tailored solutions, enhancing their banking experience.
Deliver top-notch customer service across all channels, in-person, phone, and digital.
Operate a cash drawer with precision, processing transactions efficiently and balancing cash drawers daily.
Adhere to all procedural and regulatory guidelines, ensuring audit quality and compliance.
Collaborate with colleagues to achieve common goals and support branch operations.
Be willing to work at any nbkc branch location as needed.