Relationship Banker - Branch Supervisor

Trustmark Bank•Horn Lake, MS

5d•Onsite

About The Position

The Branch Supervisor is responsible for the supervision of the branch and its personnel and operations in a manner which maximizes growth and profitability through effective sales, service, and lending activities.

Requirements

Bachelor's degree or three years of experience in banking or a supervisory role
2 years progressive experience in one or more of the following areas: Platform banking or frontline banking operations, Consumer lending or credit related banking experience, Credit, treasury management or other banking related experience, Financial services industry experience, Business development, Supervisory role
Strong understanding of Retail Banking products and services, along with a working knowledge of other lines of business
Demonstrated proficiency in consumer lending, relationship development, and deposit growth
Ability to meet sales goals in a retail environment
Basic computer skills and the ability to learn internal technology systems to perform tasks
Strong verbal and written interpersonal and communication skills
Time management skills
Excellent customer service skills

Nice To Haves

Experience in managing a loan portfolio preferred
Previous supervisory duties preferred
National Mortgage Licensing System and Registry (NMLS) preferred

Responsibilities

Crosstrain, lead and develop team of associates to promote maximum efficiency, engagement, succession planning and overall contribution to strategic organizational goals.
Promote the branch’s efforts in business development, referrals to other lines of business, increase in wallet share, fee income, deposits, and loans. The direction and significance of these various efforts are determined by the overall bank’s current focus, campaign, or needs.
Conduct sales calls and customer meetings
Take and process loan applications, interview applicants, and clear exceptions and past dues.
Manage loan portfolio and help/service customers. Must stay up to date with current regulations and processes. Analyze loan documents to ensure credit decisions are in line with policies and procedures.
Ensure marketing materials and personnel in the branch comply with current regulations and policies
Manage branch and personnel towards superior sales, service, and operations and outline a path for reaching or exceeding goals while mitigating risks and losses.
Conduct productive branch meetings/huddles with effective communication and an emphasis on business development, market share and profitability.
Interview prospective employees and hire candidates to fill vacancies.
Mentor, train, coach, and manage branch personnel.
Manage items such as scheduling, performance appraisals, cash items, balancing of ITM, ATM, and cash dispenser, review night deposit log, night deposit contracts, safe deposit records, branch audits, employee time reporting, along with other typical management duties and tasks.
Potentially participate in visible roles in the community in civic and other service organizations
Associates are expected to perform all additional duties as assigned.