Relationship Banker 2 - Mammoth Lakes, CA

U.S. Bank•Mammoth Lakes, CA

8d•$25 - $31•Onsite

About The Position

Relationship Bankers at U.S. Bank build relationships with customers through face-to-face engagement and provide counsel based on customers’ banking needs. They establish trust, assess and address banking needs, obtain and process customer and account information, educate clients about deposit and loan products and services, and recommend financial solutions tailored to customers’ goals. The role also originates and closes consumer loans, opens accounts, and may open and/or close the branch. The position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z. Registration includes criminal background and credit checks. Failure to meet or maintain registration requirements, including a satisfactory criminal and credit record, may result in rescission of an offer or termination of employment. This role requires working from a U.S. Bank location for all scheduled work days. The listed pay range is $25.49–$31.15; actual pay may vary depending on location. U.S. Bank offers a comprehensive benefits package, subject to eligibility requirements.

Requirements

High school diploma or equivalent.
Typically, a minimum of four to five years of job-related retail banking experience, or a combination of experience and commensurate training.
NMLS registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, including required criminal background and credit checks.
Ability to meet and maintain NMLS registration requirements, including a satisfactory criminal and credit record.

Nice To Haves

Proven ability to build and foster client relationships through proactive outreach and follow-up.
Ability to engage and communicate effectively with clients.
Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Thorough knowledge of retail products and services.
Proven customer service and interpersonal skills.
Experience participating in sales campaigns or promotions.
Experience using and demonstrating digital products and self-service technologies.
Ability to identify customers’ underlying needs while using a digital-first mindset.
Advanced proficiency in making appropriate recommendations to meet customer needs reactively and proactively.
Experience in the financial services industry preferred.

Responsibilities

Build and foster client relationships through proactive outreach and follow-up, asking questions, and learning about financial needs and preferred banking channels.
Identify solutions for new and existing clients by engaging and communicating effectively with them.
Maintain working knowledge of consumer and business banking products and services, including digital products and services.
Provide a consistent, optimal client experience, including greeting clients and processing basic transactions.
Develop collaborative partnerships with branch team members and other partners to serve clients.
Open new consumer and business accounts, complete service requests, and submit credit applications.
Educate clients proactively about emerging and self-service digital products and services to help meet their financial needs.
Use available resources and technologies to optimize the client experience and provide operationally excellent and accurate service.
Originate and close consumer loans.
Open and/or close the branch.

Benefits

Medical, dental, and vision healthcare coverage.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.