Relationship Banker 1 - Yucca Valley CA (37hrs)

U.S. Bank•Yucca Valley, CA

1d•$23 - $30•Onsite

About The Position

Relationship Bankers build relationships with customers through face-to-face meetings and engagement where and when customers need them. They assess and attend to customers’ banking needs, obtain and process customer and account information, educate clients about deposit and loan products and services, and recommend financial solutions based on each customer’s goals and needs. The role includes originating and closing consumer loans, opening accounts, and opening and/or closing the branch. The banker builds relationships through proactive outreach and follow-up, identifies solutions for new and existing clients, maintains working knowledge of consumer and business banking products and services (including digital offerings), and provides a consistent client experience. The role also involves collaborating with branch team members, opening consumer and business accounts, completing service requests, submitting credit applications, educating clients about digital and self-service options, and using available resources and technologies to deliver accurate, operationally excellent service. National Mortgage Licensing System (NMLS) registration is required under the S.A.F.E. Act of 2008 and Regulation Z. Registration involves a criminal background and credit check; failure to meet or maintain registration requirements may result in withdrawal of an offer or termination of employment. This role requires working from a U.S. Bank location on all scheduled work days.

Requirements

High school diploma or equivalent.
Typically less than four years of job-related retail banking experience, or a combination of experience and commensurate training.
NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including required criminal background and credit checks.
Work from a U.S. Bank location on all scheduled work days.

Nice To Haves

Proven ability to build and foster client relationships through proactive outreach and follow-up.
Ability to effectively engage and communicate with clients.
Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Proven customer service and interpersonal skills.
Experience using and demonstrating digital products and self-service technologies.
Ability to identify customers’ underlying needs while applying a digital-first mindset.
Basic proficiency in making appropriate recommendations that meet customer needs reactively and proactively.
Financial services industry experience preferred.

Responsibilities

Build and foster customer relationships through proactive outreach and follow-up, learning about customers’ financial needs and preferred banking channels.
Identify solutions for new and existing clients by engaging and communicating effectively with them.
Maintain working knowledge of consumer and business banking products and services, including digital products and services.
Provide a consistent client experience, including greeting clients and processing basic transactions.
Develop collaborative partnerships with branch team members and partners to serve clients.
Open new consumer and business accounts, complete service requests, and submit credit applications.
Educate clients proactively about emerging and self-service digital products and services.
Use available resources and technologies to optimize the client experience and provide accurate, operationally excellent service.
Originate and close consumer loans and open and/or close the branch.

Benefits

Medical, dental, and vision healthcare coverage.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.