Relationship Banker 1 OH-Rocky River

U.S. Bank•Rocky River, OH

5d•$20 - $25•Onsite

About The Position

Relationship Bankers build relationships with customers through face-to-face meetings and engagement, providing counsel when and where customers need it. They establish trust by assessing and addressing banking needs, obtaining and processing customer and account information, educating clients about deposit and loan products and services, and recommending financial solutions tailored to each customer’s goals and needs. The role also involves originating and closing consumer loans, opening accounts, and opening and/or closing the branch.

Requirements

Maintain National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, and comply with ongoing legal and regulatory registration requirements, including maintaining a satisfactory criminal and credit record.
High school diploma or equivalent.
Less than four years of job-related retail banking experience, or a combination of experience and commensurate training.

Nice To Haves

Passion, commitment, and drive to improve clients’ financial lives.
Effective and confident client communication.
Ability to learn and adapt to new information and technology platforms.
Experience in financial services and knowledge of the financial services industry, products, and solutions.
Cash handling experience.
Active listening and excellent problem-solving skills.
Ability to teach customers how to use digital technology.
Comprehensive knowledge of applicable bank and branch policies, procedures, and support systems.

Responsibilities

Build customer relationships through face-to-face meetings and engagement.
Assess and attend to customers’ banking needs.
Obtain and process customer and account information.
Educate clients about available deposit and loan products and services.
Recommend financial solutions based on customers’ goals and needs.
Originate and close consumer loans.
Open customer accounts.
Open and/or close the branch.

Benefits

Healthcare, including medical, dental, and vision coverage.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.