Relationship Associate

Franklin Templeton•Wilmington, DE

1d•Hybrid

About The Position

Fiduciary Trust International is a premier investment and wealth management firm with a commitment to growing and protecting wealth across generations. We offer a dynamic and collaborative approach to managing wealth for high-net-worth and ultra high-net-worth individuals and families, family offices, endowments, foundations, and institutions. Our investment managers, tax and estate planning professionals work together to develop holistic strategies to optimize clients’ portfolios while mitigating the impact of taxes on their wealth. As a fiduciary, the guidance we provide is in the best interests of our clients, without conflict or competing benefits. We offer boutique customization and deep expertise in specialized investment, tax and planning strategies alongside sophisticated technology and custody platforms. Fiduciary Trust International is owned by Franklin Templeton, a dynamic firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make progress toward their goals. With clients in over 150 countries and offices on six continents, you’ll get exposed to different cultures, people, and business development happening around the world. Fiduciary Trust International is hiring an experienced Relationship Associate / Trust Administrator to serve as a critical member of our Wilmington, DE market team when it comes to trust administration and providing Trust Officer and Manager support. This is a hybrid role with two to three days in office.

Requirements

4 + years’ trust experience required.
Must have experience in trust administration
Understanding of investments, trust, and estates
Proficient with SEI / Global Plus or other trust accounting software
Strong oral and written communication skills
Detail-oriented with the ability to multi-task and meet deadlines
Strong organizational skills
Ability to work in a team-oriented environment
Strong interpersonal skills with the ability to interact with clients and internal partners
Ability to maintain confidentiality and handle client account information
Proficiency with Microsoft Word, Excel & PowerPoint

Nice To Haves

Progress towards Trust school (e.g. Cannon Trust School) a plus

Responsibilities

Manage cash balances to prevent overdrafts; act as cash manager for and coordinate with Portfolio Manager on raising cash to cure overdrafts.
Ensure data on trust summary sheets is accurate and up to date.
Prepare Discretionary Action Memorandums and arrange for beneficiary distributions.
Arrange for the timely payment of trust expenses.
Work with outside tax preparers to ensure tax filings and payments are made timely.
Obtain tax documents, as applicable (K1).
Facilitate and implement investment and/or distribution directions for directed trusts.
Arrange for the funding of trust accounts in facilitating payment of expenses and distributions.
Participates in annual account reviews.
Assists in remediation efforts and with special projects.
Maintains solid working knowledge of internal policies/procedures regarding fiduciary and administrative issues.
Demonstrates solid ability to interpret and apply terms of governing instrument.
Provide excellent client service to internal partners and high-net-worth (HNW) clients.
Manage all follow-up and/or ongoing client service deliverables.
Communicate with other areas within the company (Legal, Marketing, Operations, Investment Management, Estate Administration, Compliance, Account Services) to meet deliverables.
Support Trust Officers on various types of client service matters.

Benefits

annual discretionary bonus
401(k) plan with a generous match
recognition rewards
competitive healthcare options
insurance
disability benefits
employee stock investment program
learning resources
career development programs
reimbursement for certain education expenses
paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays)
motivational wellbeing program