Relationship Associate (Wealth Management)

Franklin Templeton • New York, NY

5d • Hybrid

About The Position

Fiduciary Trust International is seeking a Relationship Associate to join their New York City office. This is a hybrid role requiring three days in the office. The Associate will partner with the Client Service team, including Portfolio Managers, Trust Officers, and Relationship Managers, to manage the wealth and financial needs of High-Net-Worth (HNW) clients. The role involves regular interaction with HNW clients and managing ongoing client deliverables. As associates gain experience, they will take on greater responsibility for smaller client relationships, allowing senior staff to focus on larger and more complex accounts.

Requirements

• Bachelor’s Degree
• 2–5 years’ experience in financial services with client-facing experience preferred
• Trust Administration background and knowledge highly preferred; ability to review and interpret trust language a plus
• Basic knowledge of competitors desired
• Experience using SEI or other accounting software desired
• Skilled in Excel, Word, and PowerPoint
• Detail-oriented with the ability to multi-task and meet deadlines
• Ability to work in a team-oriented environment while balancing the needs of the client
• Effective interpersonal skills and relationship building skills
• Ability to maintain confidentiality and handle client account information with discretion
• Strong oral and written communication skills
• Ability to work from our One Madison Avenue office a minimum of three days per week

Responsibilities

• Works with Portfolio Managers, Trust Officers, and Relationships Managers (RMs) on HNW family relationships, including account administration, preparing wealth projections, preparation of cash flows, fee reviews, and preparation of presentations for client meetings.
• Reviews daily overdraft report to determine how to cure income overdrafts and coordinates with Portfolio Manager/Investment Team to raise cash to cure principal overdrafts.
• Initiates wire transfers, discretionary principal payments, currency transactions, bill paying, and gifts & contributions.
• Assists clients with their charitable gifts and confirming gift details.
• Reviews trust documents and ensures all transactions are in compliance with the trust agreement and state laws.
• Works closely with internal Trust Officers to establish and maintain client contact.
• Acts as a key point of contact for client and intermediaries with accountants, attorneys, and other advisors.
• Coordinates trust terminations and account closing in coordination with Trust Counsel and the tax department.
• Analyzes relevant documents to begin KYC for new account openings.
• Reviews account openings with RM to determine proper administration of account, state law requirements, beneficiaries, tax suits, fee analysis, etc.
• Partners with Relationship Manager to understand client's goals, which may include attending client meetings to better understand clients’ extended family and subsequent generations.
• Provide excellent client service to internal partners and high-net-worth (HNW) clients.
• Manage all follow-up and/or ongoing client service deliverables.
• Communicate with other areas within the company (Legal, Marketing, Operations, Investment Management, Estate Administration, Compliance, Account Services) to meet deliverables.
• Support Trust Officers on various types of client service matters.

Benefits

• Annual discretionary bonus
• 401(k) plan with a generous match
• Recognition rewards
• Competitive healthcare options
• Insurance benefits
• Disability benefits
• Employee stock investment program
• Learning resources
• Career development programs
• Reimbursement for certain education expenses
• Paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays)
• Motivational wellbeing program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level