Relationship Administrative Specialist - Commercial Real Estate

Frost Bank • Fort Worth, TX

4d

About The Position

This role involves performing administrative duties for a Loan Officer or Officers, requiring knowledge of the bank's policies, practices, and organization. The specialist will assist Loan Officers with projects and policy implementation within the department, prepare special reports, gather and summarize data, and act as a liaison between Officers or managers and other department members. A key aspect of this role is providing top-quality service during every interaction with internal and external customers. The company values its talented employees and encourages professional growth, aiming to help team members achieve big goals. This position is ideal for someone who enjoys serving others, is a helpful hand, brings joy through their presence, and can adapt in fast-paced, ever-changing environments. At Frost, it's about more than a job; it's about a flourishing career where individuals can thrive both in and out of work, contributing to Frost's 155-year legacy of providing unparalleled banking services.

Requirements

• 3+ years of experience in banking or 2+ year of experience as an Administrative Assistant or in loan administration.
• Willingness to work as a valued member of a functional team
• Proven understanding of commercial lending processes
• Exceptional organizational and multi-tasking skills
• Demonstrated ability to represent Frost in a professional manner
• Excellent written and verbal communication skills
• Strong business communication skills, including the ability to write and speak professionally
• Strong analytical and problem solving skills
• Proficient in Microsoft computer applications

Nice To Haves

• Loan documentation experience
• Thorough knowledge in Commercial Real Estate loan closing and Construction Risk Management
• Experience with complex single family builder lines of credit and land acquisition and development financing

Responsibilities

• Collaborate with commercial lending teams to support portfolio management and business development activities
• Prepare documents to assist in loan approval, modification, and coordinate loan closing processes
• Compile various administration reports such as Past Dues, Significant Balances, and Risk Grades to facilitate the continual monitoring of loans
• Monitor progress on LAMS, credit, and collateral exceptions on a weekly basis
• Facilitate customer requests for stop payments
• Coordinate the opening of Depository Accounts with personal banking staff
• Facilitate wire transfer transactions at the direction of a Relationship Manager and/or a Business Banker
• Update and maintain Sales Force records for clients and prospects as requested by commercial lending team
• Monitor non-sufficient funds activity to resolve any issues while communicating with the customer
• Remain knowledgeable of bank policies & procedures to ensure an accurate completion of deliverables
• Exercise discretion to assist existing and prospective customers while maintaining confidentiality
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Benefits

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed