About The Position

This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.

Requirements

  • Minimum of 3 years’ experience in the pharmaceutical, insurance or healthcare-related industries
  • Previous experience in reimbursement and Knowledge of public, private and federal reimbursement is required
  • Minimum of three (3) years’ experience in a Customer Service setting; OR Five (5) years or more tenure as a Sr. Reimbursement Specialist
  • Professional / courteous / efficient telephone manner
  • Strong proficiency in Microsoft applications (Outlook, Word, Excel)
  • Proven ability to organize time, set priorities and multi-task in order to meet various competing work deadlines
  • Candidate must have strong communication and interpersonal skills, including the ability to communicate with patients in a healthcare setting on extremely sensitive topics
  • Ability to work independently and in a team environment
  • Attention to detail
  • Advanced knowledge of pharmaceutical, or insurance industry
  • Strong business and financial acumen
  • Strong analytical and mathematical skills
  • Ability to communicate effectively both orally and in writing
  • Effective interpersonal and leadership skills
  • Effective organizational skills; attention to detail
  • Ability to consistently meet deadlines
  • Excellent problem-solving skills; ability to resolve issues effectively and efficiently

Nice To Haves

  • Bilingualism, French/English is an asset

Responsibilities

  • Daily and ongoing communication with Program Manager / Associate Program Manager for new and existing projects
  • Demonstrate in depth knowledge of rare disease program offerings, including the pathophysiology of the disease/product, therapeutic area, disease process, and mechanism of action; and how to apply rare disease SOPs
  • Exhibit in depth knowledge of public/private and federal funding mechanisms as well as Rare Disease funding bodies (US and Canada)
  • Coordinate cases with physician and healthcare professionals in order to prepare submission meeting specific specifications/criteria set by public/private payers
  • Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients
  • Coordinate cases with insurance companies, physician’s offices and healthcare professionals in order to maximize reimbursement solutions
  • Navigate through the complex lobbying process to obtain prescription drug coverage and reimbursement for these life-saving and costly medications
  • Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs
  • Implement Financial Means Test as required in an effort to maximize patient’s prescription drug coverage
  • Coordinate pharmacy processes required once funding has been obtained
  • Responsible to report all Adverse Events to the assigned units/departments
  • The Reimbursement Specialist will also be assigned other duties and tasks as required from time to time

Benefits

  • Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.
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