Reimbursement Manager - Healthcare Claims, Denials, Revenue Ops

PRO-spectus
$92,000 - $100,000Remote

About The Position

The Program Reimbursement Manager is responsible for leading and optimizing reimbursement operations across the organization’s programs and services. This position oversees claims processing, denial management, reimbursement performance, regulatory compliance, and revenue optimization. The Manager leads and develops the reimbursement team, monitors key performance indicators, identifies opportunities to reduce revenue leakage, and partners with internal and external stakeholders to ensure timely and accurate reimbursement.

Requirements

  • Experience in people-management and leading remote teams across various time zones.
  • Strong knowledge of healthcare reimbursement regulations and policies.
  • Proficiency in healthcare billing and coding.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Effective communication and interpersonal skills.
  • Detail-oriented with a focus on accuracy and compliance.
  • Strong proficiency in relevant software and data analysis tools.
  • Bachelor's degree in healthcare administration, business, or a related field.
  • 5+ years of experience in healthcare reimbursement, with a proven track record of successful management.
  • Proficiency in Microsoft Excel to analyze and report revenue cycle data.
  • Proficiency in Microsoft PowerPoint to create presentations communicating key metrics, trends and operational performance to leadership.

Nice To Haves

  • Master's degree preferred.

Responsibilities

  • Oversee the timely and accurate submission, processing, follow-up, and resolution of claims while ensuring compliance with payer requirements and applicable reimbursement regulations.
  • Develop and implement strategies to maximize reimbursement and reduce revenue leakage.
  • Analyze reimbursement trends, identify opportunities, and make recommendations for continuous process improvement.
  • Ensure compliance with healthcare regulations, such as HIPAA, Medicare, and Medicaid.
  • Monitor claim denials while collaborating with internal team members and external stakeholders such as insurance providers and government agencies to resolve.
  • Develop and maintain relationships to ensure successful reimbursement outcomes.
  • Collaborate with healthcare providers, billing departments, and insurance companies to resolve reimbursement-related issues.
  • Keep abreast of codes, fee schedules, and changes in reimbursement guidelines and adjust processes accordingly.
  • Provide team leadership, development, training, and support to staff on reimbursement policies and procedures.
  • Perform team performance reviews, training, ongoing coaching, and planning for coverage needs.

Benefits

  • Robust medical, dental, and vision plans
  • Life insurance and disability coverage
  • Tax-advantaged savings accounts
  • Employee Assistance Program
  • Home office benefits
  • Employee Ownership Program
  • Paid time off
  • Holidays
  • Bereavement leave
  • 401(k)-retirement plan with employer matching
  • Performance-based bonus opportunity
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