Rehabilitation Technician

State of Oklahoma • Tulsa, OK

5d • $38,757 - $43,299 • Onsite

About The Position

Positions in this job family are assigned responsibilities for performing skilled and complex technical work assisting professional rehabilitation staff in providing rehabilitation services to individuals with physical and mental disabilities, blindness or visual impairment. This position is located in the Division of Vocational Rehabilitation in Tulsa (VR67). The position is responsible for maintaining physical and scanned files according to agency filing standards. Duties include timely and accurate processing of case information through the client data system, including but not limited to applications, eligibility data, Individual Plans for Employment (IPE’s), case narratives and authorizations per agency policy; assisting the VR Specialists in all phases of case management including applications, interviews, arranging, and gathering diagnostic information, running monthly reports, gathering verification information and sending case related correspondences. Additional duties include performing general office and reception duties; as well as obtaining information necessary to make appropriate referrals to additional or alternative resources. Applicants must be authorized to work in the U.S. now and in the future without employer sponsorship.

Requirements

• Level I - One year of experience in office technical clerical work.
• Level II - Two years of technical clerical work or an equivalent combination of education and experience.
• Level III - Two years of technical clerical experience plus one year of technical clerical experience in a vocational rehabilitation program; or a bachelor’s degree in rehabilitation counseling, orientation and mobility, rehabilitation teaching or vocational evaluation; or a bachelor’s degree in education, a behavioral science or a closely related field and one year of experience in career counseling, job placement, habilitation or a rehabilitation related field.
• Knowledge of basic computer functions.
• Knowledge of spelling, punctuation and grammar.
• Knowledge of basic arithmetic.
• Knowledge of office and agency policies and procedures.
• Knowledge of rehabilitation services and programs.
• Knowledge of casework management.
• Ability to deal effectively and courteously with people.
• Ability to exercise good judgment in evaluating situations and in making decisions.
• Ability to present ideas and facts effectively and accurately.
• Applicants must be willing and able to fulfill all job-related travel normally associated with this position.
• Trial period (if applicable) is required.
• Background Check: The Department of Rehabilitation Services will conduct a criminal background check on new hires as part of an offer of employment that is made contingent upon a successful criminal background check.
• Applicants must be authorized to work in the U.S. now and in the future without employer sponsorship.

Nice To Haves

• Some positions may require proficiency in American Sign Language as demonstrated by the successful completion of a competency test administered by the Deaf and Hearing Impaired Unit of the Department of Rehabilitation Services.

Responsibilities

• Provides skilled technical assistance to rehabilitation staff in the provision of direct client services.
• Assist clients in completing application for services.
• Arranges and gathers medical diagnosis information and case related correspondence.
• Arranges and authorizes services which are included in an approved rehabilitation plan.
• Processes case data information not limited to; applications, eligibility data, Individualized Plans for Employment, case notes, closures, and authorizations.
• Maintains files and transfers case records through management information system.
• Performs tasks related to general office operations and reception duties based on office needs.
• Arranges client medical procedures with vendors.
• Researches and processes electronic case files.
• Disseminate required information to vendors, clients, and staff.
• Provides clients with area resource referral information.
• Dispenses information regarding rehabilitation and visual services programs and procedures.
• Learns client application gathering techniques and receives training in policies and procedures for rehabilitation services programs.
• Coordinates and arranges medical procedures with client and medical vendors.
• Send referrals for vocational evaluation and skills analysis reports as assigned.
• Gathers and assembles data for electronic case files, and maintains an information system.
• Obtains and disseminates employment information for case closure.
• Gathers information for annual reviews.
• Conducting follow-up of consumer’s progress.
• Maintaining contact with medical, educational, personnel and/or vendors and collecting and arranging data and information.
• May act as team leader in focus work groups and may be assigned special duties as assistant to unit program manager.
• Maintaining physical and scanned files according to agency filing standards.
• Timely and accurate processing of case information through the client data system, including but not limited to applications, eligibility data, Individual Plans for Employment (IPE’s), case narratives and authorizations per agency policy.
• Assisting the VR Specialists in all phases of case management including applications, interviews, arranging, and gathering diagnostic information, running monthly reports, gathering verification information and sending case related correspondences.
• Performing general office and reception duties.
• Obtaining information necessary to make appropriate referrals to additional or alternative resources.

Benefits

• Generous state paid benefit allowance to help cover insurance premiums
• A wide choice of health insurance plans with no pre-existing condition exclusions or limitations
• Flexible spending accounts for health care expenses or dependent care
• Employee assistance programs and health and fitness programs
• 11 paid holidays
• 15 days of vacation and 15 days of sick leave for the first year
• Retirement Savings Plan with a generous match
• Longevity Bonus for years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level