Rehabilitation Technician (Part-Time) - Joliet

Duly Health and Care • Oak Lawn, IL

16h • Onsite

About The Position

The Rehabilitation Technician will work under the direct supervision of the Clinic Director and is responsible for patient care, support, and guidance. This role involves executing plans of care, setting up and adjusting exercise equipment, assisting with modalities, and educating patients on exercises. The technician will also monitor patient safety and response to exercise intensity, and discuss patient performance with PT/OT providers. Additionally, the role includes managing clinic flow by monitoring patient arrivals, ensuring timely starts for appointments, and maintaining clinic cleanliness. Front-end tasks such as check-in, collecting co-pays, answering phones, and scheduling appointments are also part of the responsibilities. The technician will communicate with the referral team regarding patient insurance benefits and manage clinician schedules through confirmation calls and rescheduling.

Requirements

• CPR certification required (certification offered through Duly Health and Care)
• High School Diploma
• Knowledge of common medical terminology and abbreviations.
• Understand principles, as well as contraindications/precautions in the use of therapy modalities.
• Can identify proper patient set-up on each piece of equipment with the ability to adjust.
• Identify planes of movement and demonstrate proper exercise positioning.
• Team-oriented.
• Attention to detail and follow-through.
• Problem solving, lateral thinking and reasoning skills.
• Communication skills.

Responsibilities

• Patient care, support, and guidance
• Execute plans of care under guidance of PT/OT providers.
• Proper set up and adjustment of exercise equipment.
• Assist with set up and delivery of modalities (e.g., electrical stimulation, ultrasound, hot/cold packs, etc.)
• Utilize appropriate educational techniques including demonstration and cueing to ensure patient understanding of exercises.
• Monitor patient safety and response to exercise intensity.
• Discuss patient performance with PT/OT provider.
• Monitor patient arrivals to department.
• Start patients on time for scheduled appointments/keep patients apprised of any clinician delays.
• Maintain cleanliness of clinic, including waiting areas, exam rooms, and all equipment.
• Order all supplies to keep clinic stocked, under direction from Manager.
• Perform necessary front-end tasks including but not limited to check-in, co-pay/financial responsibility collection, answering phones, and scheduling future appointments.
• Communicate via chat with PT/OT and Chiropractic referral team regarding patient insurance benefits.
• Schedule management for clinicians (i.e., patient confirmation calls, rescheduling patients as needed).

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• Immediate 401(k) match.
• 2 days paid volunteer time off.
• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
• 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED