Rehabilitation Technician - Lombard/Glen Ellyn

Duly Health and Care • Lombard, IL

4d • $15 - $18 • Hybrid

About The Position

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve. This position is located in the Lombard and Glen Ellyn clinic and is a Full-Time, 40 hours/week role. The hours vary between 7:00 am and 7:00 pm, Monday-Friday, with a requirement to work two evenings until 7:00 pm. Travel to other sites for coverage needs is expected.

Requirements

• CPR certification required (certification offered through Duly Health and Care)
• High School Diploma
• Knowledge of common medical terminology and abbreviations.
• Understand principles, as well as contraindications/precautions in the use of therapy modalities.
• Can identify proper patient set-up on each piece of equipment with the ability to adjust.
• Identify planes of movement and demonstrate proper exercise positioning.
• Team-oriented.
• Attention to detail and follow-through.
• Problem solving, lateral thinking and reasoning skills.
• Communication skills.

Responsibilities

• Patient care, support, and guidance
• Execute plans of care under guidance of PT/OT providers.
• Proper set up and adjustment of exercise equipment.
• Assist with set up and delivery of modalities (e.g., electrical stimulation, ultrasound, hot/cold packs, etc.)
• Utilize appropriate educational techniques including demonstration and cueing to ensure patient understanding of exercises.
• Monitor patient safety and response to exercise intensity.
• Discuss patient performance with PT/OT provider.
• Clinic flow
• Monitor patient arrivals to department.
• Start patients on time for scheduled appointments/keep patients apprised of any clinician delays.
• Maintain cleanliness of clinic, including waiting areas, exam rooms, and all equipment.
• Order all supplies to keep clinic stocked, under direction from Manager.
• Front end tasks
• Perform necessary front-end tasks including but not limited to check-in, co-pay/financial responsibility collection, answering phones, and scheduling future appointments.
• Communicate via chat with PT/OT and Chiropractic referral team regarding patient insurance benefits.
• Schedule management for clinicians (i.e., patient confirmation calls, rescheduling patients as needed).

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED