Rehab Services Technician

Illinois Bone and Joint Institute LLC•Grayslake, IL

1d•$15 - $18•Onsite

About The Position

Illinois Bone & Joint Institute, LLC (IBJI) is an orthopedic group practice founded in 1991, with more than 150 physicians and over 100 locations serving northern Illinois and northwest Indiana. Its services include imaging, pain management, surgical and non-surgical treatment, rheumatology, physical and occupational therapy, wellness, sports training, walk-in clinics, and outpatient ambulatory surgery centers. The Rehabilitation Technician supports the therapy team at IBJI’s Grayslake location, working under the general technician supervisor and site management team. The position uses a team-oriented approach to help provide customer service and patient care with the goal of improving patients’ quality of life. This is a part-time role described as 25–30 hours per week; the posting also lists a minimum of 20–30 hours per week. The role combines patient-facing assistance, clinic upkeep, and administrative support. Technicians assist clinicians with exercise programs, equipment and modalities, communicate observations to therapists, and help maintain a safe and orderly clinic. Depending on clinic practices, front-desk responsibilities include patient check-in, scheduling, collecting co-pays, scanning, and answering phones. The role requires protecting patient identity under HIPAA guidelines and working professionally with patients of varying diagnoses, ages, and backgrounds.

Requirements

Availability to work part-time; the posting describes 25–30 hours and also states a minimum of 20–30 hours per week.
High school degree required.
Ability to handle multiple tasks and work under pressure.
Detail-oriented with effective time-management skills.
Effective professional written and verbal communication skills.
Proficiency with Windows, Microsoft Office, and email access.
Ability to lift 25 pounds.

Responsibilities

Provide customer service and communicate with therapy patients, therapists, physician staff, and clients in a fast-paced orthopedic rehabilitation office.
Provide front-desk support as applicable, including checking in patients, scheduling appointments, taking co-pays, scanning, answering phones, and following best practices.
Maintain the clinic daily by cleaning treatment tables and equipment, changing linens, and stocking supplies.
Keep exercise equipment orderly and clear of patient pathways to maintain safe clinic conditions.
Complete daily, weekly, and monthly maintenance checks to comply with IBJI guidelines.
Assist clinicians with patient exercise programs, including setting up equipment and modalities.
Communicate observations made during patients’ exercise programs to therapists.
Take initiative in assisting clinicians with patient care.
Print home exercise programs for patients under clinician direction.
Inventory clinical and non-clinical materials.
Provide daily support to rehabilitation staff and the management team.
Protect patients’ identities by following HIPAA guidelines.
Work with patients regardless of diagnosis, age, or background.
Maintain a positive attitude and demonstrate professionalism through punctual attendance and flexibility with established work hours.
Perform other duties as assigned.

Benefits

Medical insurance (for benefit-eligible employees working 30 or more hours per week)
Dental insurance (for benefit-eligible employees working 30 or more hours per week)
Vision insurance (for benefit-eligible employees working 30 or more hours per week)
Life and AD&D insurance (for benefit-eligible employees working 30 or more hours per week)
Long- and short-term disability (for benefit-eligible employees working 30 or more hours per week)
401(k) program with company match
Profit sharing
Wellness program
Health savings accounts
Flexible savings accounts
ID protection plan
Accident, critical illness, and hospital benefits
Paid holidays
Paid time off