Rehabilitation Specialist III for VR (Vocational Rehabilitation) Services

ServiceSource, Inc • Jacksonville, FL

7d

About The Position

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities. This full-time position pays a contractual rate of $21.72 per hour. Job Summary The Rehabilitation Specialist III is responsible for providing clerical and fiscal support for the counseling and administrative staff.

Requirements

• Associate Degree (AA/AS) in business, accounting, social service or related field preferred.
• Required -High school diploma or General Educational Development (GED) plus two (2) years work-related experience may substitute for an associate degree.
• Valid driver’s license and/or access to reliable transportation to perform work-related travel required.
• Eligible drivers must have a good motor vehicle record (MVR).
• Proficient in the use of word processing, spreadsheet, graphic computer applications (Word, Excel, Power Point).
• Database experience required.
• Excellent communication skills, both written and verbal.
• Ability to develop and maintain professional working relationships with management, coworkers, staff and the general public.

Responsibilities

• Perform typing, filing, record keeping, copying and other clerical assignments as assigned, including answering phones.
• Support Accounts Payable; complete and submit forms for payments, complete all travel requests and travel reimbursement in a timely and accurate manner, complete timesheets in a timely and accurate manner.
• Submit expenses within the month that they incurred.
• Manage the Client Service Authorization Process including preparing, initiating, reconciling and paying Department of Vocational Rehabilitation (DVR) invoices for payment.
• Generate Rehabilitation Information Management System (RIMS) reports, either, for example, Outstanding Authorization Report, Annual Review Report, or other performance reports as requested by the Director or his/her designee.
• Assists other Rehabilitation Specialists with training if needed.
• Covers other workloads with the support of the other Rehabilitation Specialists in the unit when staff are out.
• Training and support to other offices if needed.
• Interact with consumers at the discretion/direction of the Vocational Rehabilitation Counselor (VRC) or Administration, to assist consumers with their rehabilitation programs.
• May maintain contact with customers and document in case file.
• Assist in the scheduling of appointments for consumers, which may include follow up calls to vendor providers or consumers.
• May be required to assist consumers with shopping which is sponsored through their rehabilitation program.
• Assists with orientation process in office or virtually.
• Provide information to community entities and participate in community events, such as job or transition fairs.
• Communicate with community partners and/or employers to expedite services for consumers.
• Maintain inventory of office supplies and equipment.
• Prepare order forms for supplies and equipment.
• Collect outgoing mail and prepare for postal service, courier, or overnight service.
• Interact with consumers at the discretion of the VRC or Administrative Staff, to assist consumers with their rehabilitation needs.
• Support other offices at different locations in the Unit if needed
• Review and comply with Certified Rehabilitation Counselor (CRC) Code of Ethics Guidelines
• Assist with creating and processing Traditional Vocational Rehabilitation (VR) Referrals and Pre-Ets Potentially Eligible Referrals.
• Participation in Orientations.
• Assist VRC’s and Team’s mission in meeting the the Workforce Innovation and Opportunity Act (WIOA) deliverables.
• Assist with Intakes as assigned by Supervisor.
• Perform other responsibilities as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree