REHABILITATION SERVICES TECHNICIAN

Arizona Department of Administration•Avondale, AZ

7d•Hybrid

About The Position

The Department of Economic Security (DES) is seeking an experienced and highly motivated individual to join their team as a Rehabilitation Services Technician with the Rehabilitation Services Administration (RSA). This position is responsible for providing potential applicants who have disabilities with a basic overview of Vocational Rehabilitation services, arranging office orientation sessions, and may complete initial interviews. This position works closely with clients to inform them of appointments, assist them in contacting and working with vendors, and showing clients how to utilize community services. This position will serve in a hybrid work environment. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Requirements

Federal and State laws and regulations regarding provision of Vocational Rehabilitation services to individuals with disabilities.
Guidelines and best practices of the Vocational Rehabilitation program.
Disabilities, general knowledge of disabling medical conditions, and available community resources.
Various computer software programs, to include Microsoft Office Suite, Google Suite, internet applications, and email.
Providing support to manage caseloads.
Data entry and maintain up-to-date progress notes.
Written and verbal communication.
Establish and maintain effective working relationships.
Prioritize, assign, and review work.
Research and prepare letters for the Vocational Rehabilitation Counselor’s signature.

Nice To Haves

Experience working with individuals with disabilities.
An Associate of Arts/Sciences or Applied Sciences in a discipline related to human services; Or 21 semester hours in a discipline related to human services and one (1) year of experience in a vocational rehabilitation or independent living program; Or a high school diploma or General Equivalency Diploma (GED) and two (2) years of experience in a vocational rehabilitation or independent living program; Or three (3) years of experience in an organized program providing services to individuals with developmental disabilities.
Completion of a certificate program in disability awareness, social services, substance abuse, or other behavioral services field from an accredited college substitutes for one (1) year of experience.

Responsibilities

Assist the counselor by performing various case management activities. Work as a team with the counselor to assist the client throughout the process.
Interview applicants and document client self-report of disability, socio-economic information, medical/psychological concerns, and general disability related information.
Maintain client case files to ensure all information is up to date.
Provide resource and referral information to the client to community organizations, private agencies, institutions, inter/intra agency groups, and other social services.
Correspond with the client to inform and remind them of appointments for assessments, counselor appointments, and request documentation.
Provide information about Rehabilitation Services Administration programs.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities