RSTM - RSS Team Manager
About The Position
Lifemark recognizes the transformative power of work. As a Rehabilitation Service Specialist Team Manager, (RSS-TM) within Partners in Canadian Veteran Rehabilitation Services (PCVRS), you will lead a remote team of Rehabilitation Service Specialists (RSS). You will play a critical role in PCVRS's mission to deliver rehabilitation services to Canadian veterans under VAC’s Rehabilitation Services and Vocational Assistance Program (RSVP), in partnership with WCG Services, making a real difference in the lives of veterans and their families. Partners in Canadian Veterans Rehabilitation Services (PCVRS) provides comprehensive rehabilitation focused assessment and intervention for Canadian Veterans who are experiencing barriers transitioning to life after service due to service related injuries or illness. Using a biopsychosocial spiritual approach, the assessment and intervention services are performed by an interdisciplinary team of clinicians with expertise in the management of complex conditions such as chronic pain, persistent symptoms following head injury, MSK injuries, often with comorbid mental illness with presenting psychosocial barriers to recovery. As the leader of a strong and professional team, you make a difference at the personal and community level by ensuring veterans achieve their employment goals and receive the best support possible.
Requirements
- A current health professional designation and licensed to practice in Western Canada.
- Minimum of five (5) years of direct experience in medical, psychosocial, or vocational rehabilitation services (or a combination), including assessments, working with individuals facing health challenges, analyzing assessments, and collaborating within interdisciplinary teams.
- Experience managing a diverse team of health care professionals
- Two (2) or more years of management experience in disability management, case management and training.
- Experience managing complex files with mental health component
- Comfort working within a dynamic change environment
- Employment conditional on obtaining federal Reliability Status security clearance
- Ability to work within Atlantic Time Zone hours
- For internal applicants, it is important that they are currently meeting service standards and deliverable expectations.
Nice To Haves
- Bilingual French/English is an asset
Responsibilities
- Supports RSS team to ensure timely, high quality and Participant-centered services are provided within service standards
- Supports the RSS Regional Manager to implement change management processes related to volume fluctuations, performance issues, or changes in policy impacting service delivery
- Ensures Rehabilitation Plans are progressing and being re-assessed monthly, pro-actively problem solving with RSS when plan is not progressing as anticipated
- Hires team members with appropriate skills and qualifications to perform duties required; participates in recruitment, selection, and training of staff as appropriate
- Represents the program and builds awareness and commitment among employers and community agencies of the program’s services
- Conducts direct service work which may include Initial Intake Interviews, development of Rehabilitation Plans, implementation/monitoring of Rehabilitation Plans, and completing some vocational services as appropriate to Team Manager qualifications
Benefits
- Competitive salary
- Comprehensive and flexible health and dental benefits
- Ongoing learning and development opportunities
- A diverse and inclusive workplace with a track record of high employee engagement and teamwork
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
