Rehabilitation Counselor

Community Solutions•Gilroy, CA

22h•Hybrid

About The Position

The Rehabilitation Counselor assists clients and their families by providing services required by program contracts throughout Santa Clara County. Under general supervision of the Program Manager and/or designee, the counselor supports clients’ rehabilitation, treatment, wellness, and recovery through counseling, advocacy, crisis intervention, education, referrals, and coordination with community services. The role serves the Adult/Older Adult Outpatient Continuum and involves maintaining documentation in accordance with agency, program, and regulatory requirements. This is a regular, full-time, non-exempt, union, benefitted position. It is open to a hybrid work schedule and is based within commuting distance of the Gilroy headquarters or San Jose office, with occasional office attendance and travel throughout the service area. The role may require evening and weekend work and participation in an assigned on-call and after-hours rotation. The counselor must be able to use a personal or agency vehicle for client visits, client transportation, and other assigned agency business.

Requirements

High school diploma or GED.
Four years of direct service work experience in a related field.
Knowledge of empowerment, advocacy, and support techniques for people with mental health disorders and potential co-occurring substance abuse.
Ability to receive criminal records clearance as required by program, licensing, and agency requirements.
Valid California driver’s license, current car insurance, and a good driving record meeting agency liability insurance requirements.
Access to an automobile for routine job duties.
Ability to meet the position’s physical requirements, including sitting for extended periods; frequently standing and walking; normal manual dexterity and eye-hand coordination; lifting and moving objects up to 25 pounds; corrected hearing and vision within normal range; verbal communication; and use of office equipment.
Ability to work evenings or weekends and participate in assigned on-call and after-hours rotations as required.
Legally authorized to work directly as an employee for any employer in the United States without visa sponsorship.

Nice To Haves

Bachelor’s degree in a related field.
Certified Alcohol Drug Counselor (CADC) certification.
Mental Health Rehabilitation Specialist (MHRS) certification.
Bilingual and bicultural abilities.
Working knowledge of wellness and recovery concepts.
Working knowledge of Medi-Cal regulations and program documentation.
Working knowledge of community resources in Santa Clara County and surrounding areas.
Knowledge of case management, group and individual rehabilitation counseling, and linkage-referral.

Responsibilities

Conduct screening, intake, and assessments as required.
Assess clients’ needs and goals, identify appropriate resources, and refer clients to professional services without delay.
Implement individualized plans of care, maintain detailed documentation, and monitor client progress.
Provide rehabilitation counseling, advocacy, crisis intervention, parenting classes and education, and referral services using evidence-based practices and the wellness and recovery model.
Support client development, rehabilitation, and treatment, including Medi-Cal mental health services and medication-support monitoring in collaboration with the psychiatrist.
Complete program documentation and maintain charts in accordance with agency, program, and Medi-Cal requirements.
Coordinate services with advocacy programs, the legal system, community-based providers, and informal supporters as needed.
Teach life skills and assist individuals and families with educational and support activities, access to community services, and rehabilitation counseling.
Develop and maintain collaborative relationships with community organizations and system providers based on client and program needs.
Provide daily client transportation and participate in client visits and other assigned agency business using a personal or agency motor vehicle.
Respond to phone calls and emails within 24 hours on business days unless extenuating circumstances exist, and resolve issues collaboratively using strength-based solutions.
Attend and participate in agency meetings and contribute to continuous quality improvement and team and program development.
Use strength-based and solution-focused problem-solving skills.
Complete required training to support agency and contract compliance.
Participate in on-call and after-hours rotations as assigned; work some evenings and weekends when required by a flexible schedule.
Perform first aid as needed based on training and certification.
Maintain effective customer service with internal and external customers.

Benefits

Employer pays 100% of premiums for full-time employees and eligible dependent children.
403(b) retirement plan with 5% employer match.
Three weeks of paid vacation to start.
13 paid holidays.
96 sick hours per year, inclusive of self-care and mental health days.
Longevity bonuses.
Generous family medical leave for eligible employees.
Student Loan Forgiveness Program.
Staff learning and development and robust in-house training opportunities.
Employee-led Diversity, Equity, and Inclusion Resource Group.
Competitive hourly rate of $30.84.