Rehabilitation Assistant

Beth Israel Lahey Health•Cambridge, MA

1d•$20 - $27•Onsite

About The Position

The Rehabilitation Assistant provides support to the Physical Therapy Department to ensure a positive and efficient patient care experience. Responsibilities include assisting with patient care, maintaining clean and organized treatment areas, managing supplies, and supporting administrative functions. This role requires direct interaction with patients, staff, and other healthcare professionals in a dynamic, patient-centered environment.

Requirements

High school diploma or equivalent required.
Strong interpersonal and communication skills.
Basic computer and typing proficiency.
Excellent organizational abilities and attention to detail.
Ability to lift up to 50 lbs, push/pull heavy weights, and assist with patient transfers.
Ability to stand, walk, and stoop for extended periods.
Fine motor skills for repetitive hand movements.
Must comply with infection control guidelines and maintain a safe, professional environment.
Vaccinated against influenza (flu) as a condition of employment.

Nice To Haves

Courses or work experience in health/patient care, physical therapy, or exercise training preferred.

Responsibilities

Greet patients warmly and escort them to treatment areas.
Provide necessary information during registration and assist patients in preparation for treatment.
Perform supervised therapeutic exercises with patients and assist therapists with treatments requiring two-person assistance.
Apply approved treatment modalities under direct supervision.
Clean and prepare treatment areas and patient equipment in accordance with departmental standards.
Ensure availability of clean linens and manage their distribution and removal.
Maintain and restock supplies, cleaning and maintaining equipment logs, and forms as needed.
Answer phones professionally, take accurate messages, and transfer calls appropriately.
Assist with patient scheduling, billing, and other secretarial duties as needed.
Monitor and maintain photocopying, scanning, faxing, and shredding tasks and ensure timely management of documents.
Work effectively with the rehabilitation team to deliver high-quality, patient-centered care.
Collaborate with colleagues across departments to meet the hospital's standards of service and care.
Exhibit professionalism, respect, and empathy in all interactions.
Use active listening and provide clear, compassionate communication.
Support coworkers through collaboration and mutual respect.
Maintain a positive and cooperative attitude.
Respond promptly to patient needs and adhere to timelines for service delivery.
Consistently follow infection control guidelines, handwashing protocols, and safety measures.