Rehabilitation Aide

SouthEast Alaska Regional Health Consortium (SEARHC)•Sitka, AK

1d•Onsite

About The Position

This position is based in settings where both positions—Rehabilitation Aide (RA) and Activities Aide (AA)—exist. The RA/AA provides a broad array of duties within an activity program that meets physical, mental, psychosocial needs and interests of residents. This employee performs in a professional manner, respects confidentiality, and demonstrates qualities endorsed by following the seven Standards for Service Excellence outlined in the SEARHC Human Resources Manual. When functioning as an RA this employee supports rehabilitation services providers in their care of SEARHC patients by facilitating patient flow within the rehabilitation department. Responsibilities include ensuring the clinic space and individual treatment rooms are clean and well stocked, assisting providers with transitioning patients in the clinic, and assisting as directed with therapeutic exercise and other modality treatments. Responsibilities may additionally include assisting the office staff as directed by answering telephones, scheduling appointments, completing patient registration, and checking patients in. Rehabilitation Services is a core service provided by SEARHC. This employee is required to multi-task while demonstrating excellent customer service skills. The position requires efficiency, accuracy, concentration, and the ability to manage interruptions and competing demands. This job can involve working in a small space, at a demanding pace, with a variety of people and, sometimes, difficult personalities and situations. Good judgement, tact and interpersonal skills are necessary to maintain positive working relationships between patients and co-workers. This job involves potential risks that the Aide must work to avoid to the extent possible. Exposure to infectious organisms is possible; use of precautions and appropriate protective equipment is necessary. Latex may be present in the workplace. The RA/AA works to understand residents’ needs and uses resources within the department to facilitate the scheduling process, assuring both resident care and department efficiency. This employee remains current in software interfaces. The RA/AA models professional customer service to both residents and providers and ensures a positive working environment. This position significantly impacts delivery of care, outcomes of health, function and well-being, customer satisfaction and reimbursement for services. SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Requirements

CPR certified or must obtain within three months of hiring/employment
Basic Life Support with 45 days of hire
High School Diploma or equivalent
Clinical Competency required within 3 months of hire and every three years
High Risk Competency required within 3 months of hire and every year
Demonstrated proficiency with computers and multiple software interfaces such as Microsoft Office, RPMS, etc.
Ability to communicate effectively with residents, families, community members and non-Rehabilitation Services Department service professionals, persons of any level of understanding including the ability to translate common Rehabilitation Services Department services into simple oral language that others can understand.
Physical ability to assist in resident care while keeping residents and self safe, allowing the Aide to work effectively with residents as directed by the therapist(s).
Ability to exercise sound judgment in all aspects of employment such as resident care, workplace safety and employee relations.

Nice To Haves

2 years’ experience with direct patient care preferred.

Responsibilities

Facilitating patient flow within the rehabilitation department.
Ensuring the clinic space and individual treatment rooms are clean and well stocked.
Assisting providers with transitioning patients in the clinic.
Assisting as directed with therapeutic exercise and other modality treatments.
Answering telephones, scheduling appointments, completing patient registration, and checking patients in.
Understanding residents’ needs and using resources within the department to facilitate the scheduling process.
Assisting patients in transfers, gait, and exercise routines as directed by a therapist.
Administering some therapy modalities or supervising patients during exercise consistent with training, experience, and the patient’s plan of care.
Assisting providers with administrative manners and clinic operations.
Utilizing the hospital computer system to obtain patient information and keep abreast of hospital directives.
Providing summary of results, statistics, and metrics as required by management.
Performing office functions including receiving and directing calls, providing assistance to callers and in clinic patients/clients, and completing registration and scheduling functions.
Maintaining cleanliness of the clinic.
Performing inventory control of all stocked items.
Ordering supplies stocked in the warehouse and from local vendors.
Notifying providers of inventory levels for clinical supplies.
Assisting providers in therapy case management.
Treating all calls/callers in a professional manner while maintaining confidentiality.
Receiving, sending, and prioritizing calls, faxes, requests from patients, incoming information, referring physicians, and/or clinic staff and scheduling appropriate appointments.
Executing activities as prescribed or suggested by Physical Therapist, Occupational Therapist and/or Speech Language Pathologist to meet resident’s specific needs.
Maintaining documentation as required by State and Federal regulations.
Assuring personnel and staff compliance with all State and Federal regulations including blood-borne pathogens, infection control, use of hazardous material, and fire safety.
Assuring personnel and staff compliance with Residents’ Rights.
Composing monthly contributions, including the monthly Activities calendar, passes out newsletter, and posts daily contributions on menu board and date board.
Escorting resident(s) to hospital and community activities or appointments.
Administering some therapy modalities (i.e., ice or heat) or supervising residents during exercise.
Performing other duties as assigned.