Rehab Therapy Department Secretary

MetroWest Medical Center • Framingham, MA

8d

About The Position

Metrowest Medical Center - Consolidated Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients. At Metrowest Medical Center - Consolidated, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. Schedules clinical procedures to promote consistent high-quality clinical care, including scheduling the correct procedure, site, and supplies. Schedules and registers patients via phone interaction to organize, arrange, and coordinate patient and facility needs by considering variables as diagnosis, personal resources, equipment needs, patient availability, patient need, duration of treatment, insurance eligibility, safety needs, and physician orders. Communicates with physician offices to proactively manage dedicated time (such as block time), including anticipating scheduling changes such as additional open time (from block time releases, as applicable) or future availability. Promptly informs physician offices of hospital changes. Other related duties as assigned. The RehabTherapy Scheduler is responsible for scheduling patients for Physical, Occupational, and Speech Therapy. The position has significant communication requirements with practice offices. The job requires excellent communication skills to build collegial relationships with surgeons, physicians, patients, and staff. The position may also require assisting with other areas key to the continuity of patient care.

Requirements

• Education: High school diploma (or equivalent)
• Experience: 1 year of scheduling experience (or related)

Responsibilities

• Schedules clinical procedures to promote consistent high-quality clinical care, including scheduling the correct procedure, site, and supplies.
• Schedules and registers patients via phone interaction to organize, arrange, and coordinate patient and facility needs by considering variables as diagnosis, personal resources, equipment needs, patient availability, patient need, duration of treatment, insurance eligibility, safety needs, and physician orders.
• Communicates with physician offices to proactively manage dedicated time (such as block time), including anticipating scheduling changes such as additional open time (from block time releases, as applicable) or future availability.
• Promptly informs physician offices of hospital changes.
• Other related duties as assigned.
• The RehabTherapy Scheduler is responsible for scheduling patients for Physical, Occupational, and Speech Therapy.
• The position has significant communication requirements with practice offices.
• The job requires excellent communication skills to build collegial relationships with surgeons, physicians, patients, and staff.
• The position may also require assisting with other areas key to the continuity of patient care.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED