Rehab Therapy Department Secretary

Conifer Health Solutions

9d

About The Position

Schedule: Monday -Friday; no weekends or holidays; hours: M&W 9-5:30; T &TH 10:30-7; F 8:30-5 (with some flexibility) Duties include registration; scheduling; answering phone; checking patient eligibility; referral coordination Strong, positive communication skills are required Dependability, punctuality, and a strong attendance record is a must Customer service experience and a strong desire to work as a member of the team is preferred Scheduling and referral coordination experience preferred but will consider training the right person Spanish or Portuguese as a second language is helpful but not essential The RehabTherapy Scheduler is responsible for scheduling patients for Physical, Occupational, and Speech Therapy. The position has significant communication requirements with practice offices. The job requires excellent communication skills to build collegial relationships with surgeons, physicians, patients, and staff. The position may also require assisting with other areas key to the continuity of patient care.

Requirements

• Education: High school diploma (or equivalent)
• Experience: 1 year of scheduling experience (or related)

Nice To Haves

• Customer service experience and a strong desire to work as a member of the team is preferred
• Scheduling and referral coordination experience preferred but will consider training the right person
• Spanish or Portuguese as a second language is helpful but not essential
• Strong, positive communication skills are required
• Dependability, punctuality, and a strong attendance record is a must

Responsibilities

• Schedules clinical procedures to promote consistent high-quality clinical care, including scheduling the correct procedure, site, and supplies.
• Schedules and registers patients via phone interaction to organize, arrange, and coordinate patient and facility needs by considering variables as diagnosis, personal resources, equipment needs, patient availability, patient need, duration of treatment, insurance eligibility, safety needs, and physician orders.
• Communicates with physician offices to proactively manage dedicated time (such as block time), including anticipating scheduling changes such as additional open time (from block time releases, as applicable) or future availability.
• Promptly informs physician offices of hospital changes.
• Other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees