Secretary, Department- Inpatient Rehab-OHARI

Orlando Health•Gotha, FL

1d•Onsite

About The Position

The Department Secretary provides administrative and guest services support for the department, including front desk coverage during visitor hours. This role requires excellent communication, strong customer service skills, and the ability to manage multiple priorities in a fast-paced environment.

Requirements

High School diploma or equivalent
Minimum of 2 years clerical or secretarial experience
Excellent communication and customer service skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
Ability to multitask and prioritize in a fast-paced environment
Strong attention to detail and organizational skills

Responsibilities

Greet and assist visitors, patients, and staff at the front desk
Perform administrative, secretarial, and clerical duties to support department operations
Schedule appointments and manage department calendars
Prepare reports, charts, and presentations using Microsoft Office (Word, Excel, PowerPoint, Teams)
Maintain and order office supplies; monitor departmental budget for supplies
Submit work orders for maintenance and housekeeping needs
Assist with timekeeping and attendance tracking (KRONOS or similar system)
Handle phone calls, emails, and inquiries professionally; resolve issues or refer appropriately
Organize meetings, prepare materials, and record minutes
Maintain departmental files and adhere to records retention schedules
Ensure timely payment of invoices and departmental disbursements
Transport and deliver items and equipment within the facility (excluding controlled substances and IV chemotherapy drugs)
Maintain confidentiality and compliance with all organizational policies