Rehab Business Clerical Associate

Yale New Haven Health•Shelton, CT

3d•Onsite

About The Position

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients.

Requirements

High school diploma or equivalent
Previous work experience in health care and/or rehabilitation setting preferred
Current BLS/CPR certification
Ability to work independently
Consistent and reliable communication skills
Excellent interpersonal skills
Demonstrates high level of proficiency with computer skills/technology ' inclusive of Microsoft Office programs

Responsibilities

Opens, sorts, screens, records, and distributes mail in a timely manner
Monitors and orders supplies to maintain inventory at appropriate levels to ensure availability of necessary materials without over-stocking Office supplies Therapy supplies Food for speech therapy
Performs other related general office duties as requested
Maintains department calendar, schedules meetings and appointments for Rehabilitation Team
Acts as receptionist for clinicians/department
In collaboration with Manager, acts as a liaison between Ahlbin Rehabilitation Center outpatient department, Access department and Patient Resource Center
Assists with urgent and complex scheduling needs
Serves as point of contact for scheduling Physical Demand Screening with Occupational Health
Coordinates scheduling of Functional Capacity Evaluations
Assists in the management of therapist templates in EPIC
Coordinates maintenance of equipment and repairs internally and with offsite vendors as necessary and at the direction of Rehabilitation Leadership
Supports Patient Navigation
Serves as Patient Liaison, as requested by leadership, in the following areas: Scheduling needs, Transportation needs, Service recovery, Provides resources/contacts for other departments/services
Assists in the orientation, training and oversight of Rehabilitation Techs
Assists with orientation of volunteers assigned to department
Assists Manager and Supervisors as needed with projects
Runs reports in Epic and other applications as directed by Rehabilitation Leadership
Assists with regulatory readiness preparation
Maintains departmental record keeping and filing systems, including work and purchase orders
Processes invoices in established online platform, after approved by Director