REGULATORY SUPERVISOR/CONSULTANT - SES - 64080578

State of Florida • Tallahassee, FL

7d

About The Position

This position is primarily responsible for supervising staff within the multifaceted Licensure Maintenance and Administration Units. Ensures that Board Meetings are arranged in accordance with established time frames and procedures; agenda materials are produced accurately and distributed timely; board member compensation is processed timely and accurately. This includes coordination with the Prosecution Services Unit, Office of Attorney General, and other parties.  Serves as back up to Program Operations Administrator in preparing materials for committee meetings. This position is primarily responsible for supervising staff within the multifaceted Licensure Maintenance and Administration Units. Responsible for selecting qualified staff and for maintaining an effective performance evaluation system.  Responsible for ensuring that staff receives necessary training, that staff meetings are conducted on a regular basis, and that effective methods are utilized for optimal communication. Functions as web liaison between office and Systems Support Services.  Responds to zzzz mailbox. Create response letters from the public and or licensees for Governor and State Surgeon General signatures.  Create letters for the Executive Director's signature.  Update and or create forms and applications. Research laws, rules and regulations in preparing correspondence for the Governor, Secretary of the Department, Board Chairman, Executive Director and Program Administrator.  Participates in the Board office management and leadership team.  Handles special projects and activities as assigned and coordinates functions with other team members as needed.  Conducts research of policy issues pertaining to Federation of State Medical Boards, other state medical boards, medical societies, etc.  Ensures that intake and referral of inquiries to the office are handled with optimal customer service and that receipt, recording and distribution of mail is accomplished timely and accurately.  Makes presentations related to projects.  Travels statewide to attend Board meetings and attends other internal and external meetings as required.   Responsible for implementing office’s Quality Assurance Protocol. This includes coordinating and participating in quality assurance activities including quarterly audits of pending and completed application files. This includes analyzing audit findings and developing and conducting ad hoc staff training(s) to address identified deficiencies.

Requirements

• Ability to communicate verbally and in writing
• Ability to monitor performance of employees
• Ability to perform critical thinking and make informed decisions
• Ability to identify problems and coordinate and implement plans to fix them
• Ability to formulate policies and procedures
• Ability to learn, understand, and apply Florida Statutes, rules, policies, and procedures for licensing
• Ability to work independently and establish and maintain dependable, effective working relationships with others
• Ability to learn and utilize job-specific software such as LEIDS, iBuilder, AxiomPro, and office equipment such as phones, fax machines, scanners, and copiers
• Knowledge of personnel management and use of personnel resources
• Knowledge and proficiency of Microsoft Office software
• Knowledge and proficiency in using Windows-based computers
• High School Diploma or equivalent and 2 years administrative experience that includes data entry, document preparation, computer software use, travel arrangement preparation, and/or personnel and budget review. College education can substitute for the required experience on a year-for-year basis).

Nice To Haves

• Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), iBuilder, iViewer, Adobe Acrobat, and LEIDS systems.

Responsibilities

• Supervising staff within the multifaceted Licensure Maintenance and Administration Units.
• Ensuring Board Meetings are arranged in accordance with established time frames and procedures.
• Producing agenda materials accurately and distributing them timely.
• Processing board member compensation timely and accurately.
• Coordinating with the Prosecution Services Unit, Office of Attorney General, and other parties.
• Serving as back up to Program Operations Administrator in preparing materials for committee meetings.
• Selecting qualified staff and maintaining an effective performance evaluation system.
• Ensuring staff receives necessary training.
• Conducting staff meetings on a regular basis.
• Utilizing effective methods for optimal communication.
• Functioning as web liaison between office and Systems Support Services.
• Responding to zzzz mailbox.
• Creating response letters from the public and or licensees for Governor and State Surgeon General signatures.
• Creating letters for the Executive Director's signature.
• Updating and or creating forms and applications.
• Researching laws, rules and regulations in preparing correspondence for the Governor, Secretary of the Department, Board Chairman, Executive Director and Program Administrator.
• Participating in the Board office management and leadership team.
• Handling special projects and activities as assigned and coordinating functions with other team members as needed.
• Conducting research of policy issues pertaining to Federation of State Medical Boards, other state medical boards, medical societies, etc.
• Ensuring that intake and referral of inquiries to the office are handled with optimal customer service and that receipt, recording and distribution of mail is accomplished timely and accurately.
• Making presentations related to projects.
• Traveling statewide to attend Board meetings and attending other internal and external meetings as required.
• Implementing office’s Quality Assurance Protocol.
• Coordinating and participating in quality assurance activities including quarterly audits of pending and completed application files.
• Analyzing audit findings and developing and conducting ad hoc staff training(s) to address identified deficiencies.

Benefits

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions
• Flexible Spending Accounts;
• Tuition waivers;

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees