Regulatory Risk Officer - C13 - JACKSONVILLE

Citi • O'fallon, MO

4d • $113,840 - $170,760 • Onsite

About The Position

The Regulatory Risk Officer is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. This position is recognized as a technical authority for an area within the business, with multiple individuals typically possessing the same level of subject matter expertise. The role is responsible for driving customer remediation analytics to completion, including execution and validation, as part of the USCC Centralized Customer Remediation Team (CCRT). The CCRT's objective is to quickly assess and identify customer impacts and ensure remediation is completed promptly with the appropriate detailed documentation required by Internal Audit and Regulators. These activities are conducted in close partnership with Issue Owners and Managers within U.S. Consumer Cards. Excellent communication skills are required to negotiate internally, often at a senior level. Highly developed communication and diplomacy skills are necessary to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers. This role is for an individual contributor.

Requirements

• 7+ years relevant experience
• Expert knowledge of programming languages (e.g., SAS/SQL, Python and/or R).
• Experience creating and analyzing large complex datasets with the ability to identify, analyze, and interpret trends or patterns.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent proficiency in Microsoft Office – particularly Excel (metrics and data analysis), PowerPoint (presentation decks), and Word (writing and editing procedural and technical documentation).
• Professional ability and presence to interact with Senior Bank, Regulatory and Audit Management.
• Project management knowledge and experience working with diverse groups of stakeholders to achieve milestones and deadlines.
• Proven ability to manage multiple, concurrent large-scale projects from ideation through testing and implementation.

Nice To Haves

• Prior Data Analytics or Remediation experience within Banking Industry is preferred.
• Bachelor’s/University degree, Master’s degree preferred

Responsibilities

• Subject matter expert related to data analytics and remediation methodology. May train, mentor, and coach lower-level staff.
• Owns, designs, and manages client remediation population and impact analyses for USCC owned and impacted issues, including those that are Regulatory.
• Provide expertise and guidance related to the USCC remediation processes and policies, partners with other department leaders to define, prioritize, and execute remediation programs.
• Create comprehensive documentation that conforms to Internal Audit and Regulatory expectations.
• Provide thought leadership and effective challenge throughout the data remediation lifecycle (including root cause analysis, remediation planning, code review for queries related to population completeness planning and execution criteria, and post remediation implementation).
• Challenge preconceived notions about data to ensure no stone is left unturned to identify complete universe of impacted customers is uncovered.
• Cultivate and support a sustainable and repeatable control environment by continuing to improve identified opportunities.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior