Regulatory Operations Manager

Presbyterian Healthcare Services

1d • $75,733 - $128,960 • Onsite

About The Position

The Regulatory Operations Manager supports leadership of the Regulatory Operations department with various insurance product regulatory and/or compliance-related activities. Product lines include commercial, Medicaid and Medicare Advantage; managers will have a specific area of focus but will support other product lines as needed. Major duties include, but are not limited to, assisting leadership with identifying and implementing new and revised regulations, coordinating responses to regulatory agency inquiries, and performing regulatory research and analyses to assist business owners with meeting regulatory requirements of the various state and federal regulatory agencies to whom Presbyterian Health Plan (PHP) is accountable. These regulatory agencies include, but are not limited to, CMS, HSD, DOI, OPM (FEHBP) and DOL (ERISA).

The Regulatory Manager is required to interact directly with PHP staff, other PHS staff and the staff of various regulatory entities.

Performs comprehensive, complex regulatory analyses, including the review, summarization and dissemination of key regulatory updates and changes. Performs highly complex technical and analytical work under minimal supervision in support of the PHP insurance products. Works with business areas, legal and compliance staff to ensure compliant business practices and to minimize PHP risk levels through the development and interpretation of policies, procedures and guidelines. Performs other regulatory functions as assigned.

Requirements

• Bachelors Degree required.
• three to five years experience in: Health plan management and Regulatory/legal or compliance
• Demonstrated ability through education and experience to manage compliance with laws and regulations
• Can orchestrate multiple activities simultaneously to accomplish a goal, as well as use resources effectively and efficiently
• Able to influence others without direct reporting relationship

Nice To Haves

• Specific experience with health insurance regulation preferred

Responsibilities

• Works closely with the leadership, PHP Director of Regulatory Operations and/or Legal Counsel, other health plan leaders; serves as health plan regulatory liaisons to service areas to: (1) ensure compliance with contractual and regulatory requirements; (2) identify compliance issues associated with new regulations/guidance and ensure their incorporation into all appropriate health plan operations.
• Supports regulatory inquiries, reporting requirements, and audits regarding insurance products. This function includes collecting materials, reviewing and quality checking information and materials, and site visit facilitation as part of normal operations and expansion opportunities.
• Tracks federal and state laws, regulations, and new legislation related to the PHP insurance products. Presents key changes and major initiatives at various internal meetings.
• Acts as a resource for departmental regulatory liaisons and other functional area leaders by translating and interpreting laws and regulations and/or contractual obligations, supporting their implementation.
• Under direction of Legal Counsel, provides analysis and recommendations to functional area leaders on program standards.
• As needed, assists compliance with monitoring/auditing of business practices to ensure ongoing compliance and to minimize of PHP insurance product risk levels through collaboration with departmental regulatory liaisons and other functional area leaders in the development and interpretation of policies, procedures and guidelines. Assists the organization with implementing and monitoring CAP elements. Suggests change initiatives to enhance compliance effort.
• As needed, assists with compliance program activities, such as staff training, policy and procedure development, compliance investigations, audits, and communication with functional areas.
• Maintains tools for audit preparedness.
• Participates in PHP legal and compliance team meetings, as well as other functional area team meetings.

Benefits

• medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
• Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager