Regulatory Governance - Business Analyst Associate II

JPMorganChase•Wilmington, NC

About The Position

This role supports the Governance Program Lead in coordinating and executing governance activities across Card & Connected Commerce business lines. The associate will monitor and ensure adherence to regulatory requirements, firmwide policies, and standards across multiple governance domains. Key responsibilities include preparing, reviewing, and distributing monthly and quarterly governance reports, maintaining accurate records of governance activities, and participating in governance forums. The role involves identifying and escalating potential risks and regulatory issues, supporting annual impact assessments and policy compliance reviews, and collaborating with cross-functional teams to analyze processes and recommend improvements. The associate will also leverage various tools for data analysis, reporting, and documentation, update procedures, assist with audit deliverables, and analyze business requirements to translate them into data solutions. A continuous learning mindset and strong relationship-building skills are essential.

Requirements

Minimum of 5 years of experience in the financial services industry, specifically in Regulatory Operations, Controls, Compliance, Risk, or Audit.
Strong problem-solving skills and ability to work independently in a fast-paced environment.
Demonstrated ability to manage tight delivery timelines, remain calm under pressure, and adapt to changes.
High proficiency in project management, with proven ability to manage multiple priorities and deliverables.
Excellent analytical and problem-solving skills, with the ability to provide sound recommendations to business partners.
Strong technical skills with Jira, Confluence, Tableau, AI (LLM), and Alteryx.
Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, and SharePoint.
Strong written and verbal communication skills, with confidence in communicating internally at all levels, especially with leadership audiences.
Collaborative team player who thrives in working with teams across the company to achieve shared objectives.

Nice To Haves

Experience with writing code using Python or another programming language in a work-related capacity.
Ability to clearly define and articulate business requirements, bridge the gap between business and technical teams, and summarize information into concise high-level points.
Demonstrated ability to manage tight delivery timelines and adapt to unexpected circumstances in dynamic environments.

Responsibilities

Support the Governance Program Lead in coordinating and executing governance activities across Card & Connected Commerce business lines.
Monitor and ensure adherence to regulatory requirements, firmwide policies, and standards across multiple governance domains.
Prepare, review, and distribute monthly and quarterly governance reports, including regulatory updates, project statuses, and escalation items for business stakeholders.
Maintain accurate records of governance activities, meeting materials, and escalation evidence for audit and compliance purposes.
Participate in governance forums, councils, and business practices meetings, documenting key discussions and action items.
Identify and escalate potential risks, regulatory issues, and exceptions to the Governance Program Lead and relevant committees.
Support the execution of annual impact assessments and policy compliance reviews, ensuring completion across business units.
Collaborate with cross-functional teams to gather data, analyze processes, and recommend improvements to strengthen the control environment.
Leverage tools such as Tableau, Alteryx, SharePoint, Jira, Microsoft Office Suite, and Confluence for data analysis, reporting, and documentation.
Update procedures and documentation regularly to reflect business changes and maintain audit-ready evidence.
Assist in coordinating internal and external audit deliverables, facilitating communication and ensuring alignment with compliance requirements.
Analyze business requirements and translate them into well-designed, high-quality data solutions, including build and test activities.
Partner with business solution owners to elicit, define, and validate requirements for data products and analytics solutions.
Maintain a continuous learning mindset, staying current on emerging technologies and automation platforms, and applying new tools where appropriate.
Demonstrate a commitment to excellence through strong professional judgment, integrity, ownership, and disciplined execution.
Build and sustain strong relationships with internal stakeholders to anticipate needs and deliver value through analytics, insight, and proactive engagement.
Provide guidance and oversight to team members to ensure timely delivery and adherence to established practices, controls, and quality standards.