Regulatory Compliance & Health Quality Officer

Seabird Island Band • Kent, BC

5d

About The Position

Seabird Island is committed to the health, safety, and self-determination of our community and to fostering a culturally safe, inclusive environment that honours Indigenous knowledge and traditions. We are seeking a Regulatory Compliance and Health Quality Officer to strengthen governance, quality, and accountability across our programs and services. Reporting to the Manager, Policy and Governance Structures, this position leads regulatory compliance for health programs, funding agreements, and internal policies, while collaborating with the OHS Officer to support occupational health and safety compliance and policy development. The role ensures alignment with legislation, professional standards, accreditation requirements, and culturally safe practices, promoting a culture of quality, accountability, and continuous improvement across the organization.

Requirements

• Bachelor’s degree in Health Sciences, Nursing, Public Health, Public Administration, or a related field; Master’s degree is an asset.
• Active registration and good standing with a relevant BC regulatory body (e.g., BCCNM) is an asset.
• Certification or formal training in Quality Improvement (Lean, Six Sigma, PDSA, etc.) is strongly preferred.
• Additional certification in Risk Management, Occupational Health and Safety, Patient Safety, or Regulatory Compliance is an asset.
• 5–7 years of experience in health quality, regulatory compliance, occupational health and safety, policy administration, or clinical governance.
• Experience working within a First Nations government, Indigenous organization, or public-sector health environment is strongly preferred.
• Demonstrated experience interpreting and applying legislation, regulations, and policy frameworks.
• Experience with WorkSafeBC, FNHA, CIRNAC, or ISC reporting and compliance requirements is an asset.
• Proven experience implementing quality management/improvement frameworks, incident management systems, audits, program evaluation, and policy implementation.
• Knowledge of accreditation standards, clinical documentation, scope-of-practice requirements, licensing standards, and applicable federal and provincial legislation.
• Understanding of First Nations governance, self-determination, FNHA, UNDRIP, OCAP principles, and the policy context of First Nations administration in BC.
• Strong analytical, problem-solving, and risk-assessment skills, with the ability to recommend practical solutions.
• Excellent communication skills, including policy development, compliance reporting, and briefing note preparation.
• Ability to manage multiple priorities, deadlines, and compliance requirements.
• Proficiency in Microsoft Office; experience with EMR/EHR, data analysis, compliance tracking, or document management systems is an asset.
• Strong relationship-building skills with staff, leadership, regulated professionals, funders, and regulatory bodies.
• Commitment to cultural safety, humility, trauma-informed practice, and community-centred service delivery.
• Initial and ongoing employment is subject to submission of a clear Criminal Record Review Program Check to ensure the safety and trust of the communities we serve. This check will be conducted every five years.
• Initial and ongoing commitment to the values and guidelines of Sq'éwqel (Seabird Island Band), including our policies, procedures, standards of practice, and laws, is essential. This commitment supports our collective work, the community, and the responsibilities of this role.
• Must possess a valid class 5 driver's license and have access to safe and reliable transportation, insured for community-based use, to effectively transport clients, students, or children

Nice To Haves

• Master’s degree is an asset.
• Active registration and good standing with a relevant BC regulatory body (e.g., BCCNM) is an asset.
• Certification or formal training in Quality Improvement (Lean, Six Sigma, PDSA, etc.) is strongly preferred.
• Additional certification in Risk Management, Occupational Health and Safety, Patient Safety, or Regulatory Compliance is an asset.
• Experience working within a First Nations government, Indigenous organization, or public-sector health environment is strongly preferred.
• Experience with WorkSafeBC, FNHA, CIRNAC, or ISC reporting and compliance requirements is an asset.
• Experience with EMR/EHR, data analysis, compliance tracking, or document management systems is an asset.
• Indigenous candidates are strongly encouraged to apply.
• Lived experience as a member of a First Nations community.
• Knowledge and understanding of Seabird Island’s culture, traditions, teachings, and community dynamics.
• Deep understanding of Indigenous cultures, traditions, and contemporary issues.
• Experience working within Indigenous communities and applying culturally safe practices.
• Understanding of intergenerational trauma and its impacts on Indigenous peoples and communities.

Responsibilities

• Lead health quality, clinical governance, and regulatory compliance across health programs.
• Develop and maintain quality improvement systems, clinical standards, policies, and procedures.
• Monitor quality indicators, conduct audits, and support continuous improvement initiatives.
• Ensure compliance with accreditation, licensing, documentation, and professional practice requirements.
• Support client safety, risk management, and incident review processes.
• Monitor compliance with legislation, funding agreements, internal policies, and governance requirements.
• Conduct compliance reviews and identify opportunities for improvement.
• Maintain compliance tracking systems and support policy development and updates.
• Prepare reports, risk assessments, and recommendations for leadership and Council.
• Advise departments on regulatory requirements and emerging compliance risks.
• Partner with the Occupational Health and Safety Officer to strengthen workplace health and safety compliance.
• Support the development and maintenance of OHS policies, procedures, and training materials.
• Assist with audits, investigations, corrective actions, and regulatory reporting requirements.
• Monitor legislative changes and provide guidance on compliance impacts.
• Contribute policy and compliance expertise to workplace safety initiatives and committees.
• Ensuring that Sqʼéwqel meets its reporting and compliance obligations under all funding agreements with federal, provincial, and Indigenous health authorities.
• Track reporting deadlines, deliverables, and conditions attached to funding agreements with CIRNAC, ISC, FNHA, Fraser Health, and other funders.
• Work with program managers and finance staff to ensure reporting obligations are completed accurately and on time.
• Maintain a centralized compliance calendar for all funding agreements and reporting cycles.
• Support program staff in preparing for funder audits, program reviews, and compliance assessments.
• Stay current on policy and reporting changes from FNHA, Indigenous Services Canada, and Fraser Health Authority; translate requirements into local practice.
• Supporting adherence to privacy legislation and records management standards to protect client and organizational information.
• Support compliance with applicable privacy legislation including PIPEDA, BC PIPA, and Sqʼéwqel’s own privacy policies and codes.
• Advise staff on records retention schedules, privacy breach protocols, and data handling standards.
• Maintain compliance documentation, audit trails, and records consistent with the Nation’s records management framework.
• Support EMR/EHR optimization for consistent, accurate, and compliant data capture and reporting.
• Contributing to a learning organization by evaluating programs, identifying improvement opportunities, and supporting evidence-based decision-making.
• Evaluate health programs and recommend enhancements in the areas of access, safety, effectiveness, equity, and cultural safety.
• Partner with the Policy Division to design and sustain policies, manuals, and the Community Health Plan by integrating clinical and quality perspectives and establishing evaluation frameworks.
• Research, analyze, and support the development of proposals and work plans addressing emerging health and compliance priorities.
• Monitor closure rates and action effectiveness for compliance and quality improvement initiatives.
• Lead the development, implementation, and maintenance of a comprehensive Quality Improvement Program and an ISO-inspired Quality Management System (QMS).
• Design and run QI initiatives (Lean, PDSA cycles, RCA, audits), set measurable goals, and track outcomes.
• Identify areas for improvement in health, safety, and quality processes and lead cross-functional improvement projects.
• Assess risks (clinical, operational, regulatory) and recommend preventive measures.
• Provide support and guidance to teams on compliance matters (privacy, documentation, scope of practice, infection prevention).
• Conduct scheduled and ad hoc risk and compliance audits.

Benefits

• Extended health and dental benefits
• Accrued vacation and sick time
• Access to internal training programs, professional development, and skill enhancement
• Collaboration with an interdisciplinary team
• Equitable hourly rates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level