Registration Specialist
About The Position
Join Premier Community HealthCare Group as a Registration Specialist and become an important part of creating a positive patient experience from the very first interaction. You’ll help patients navigate registration, insurance eligibility, and appointment preparation while supporting accurate billing and clean claims. Your attention to detail and compassionate service will help reduce delays, prevent registration-related issues, and keep care moving smoothly. Most importantly, you’ll be part of a team committed to accessible, high-quality healthcare for the community. We are seeking a Registration Specialist who wants to help patients feel welcomed, supported, and prepared for their care, use their attention to detail to make the registration process smooth and accurate, partner with Billing and front-office teams to solve patient questions and concerns, and support Premier’s mission by delivering an exceptional patient experience. If you’re passionate about helping people and creating a smooth healthcare experience, we would love to connect with you.
Requirements
- High School Diploma or GED
- Basic understanding of medical terminology and documentation
- Basic mathematical skills
- Strong customer service, communication, and interpersonal skills
- Ability to maintain confidentiality and demonstrate empathy with diverse patients
- Ability to obtain and maintain Epic certification and annual compliance
Responsibilities
- Complete registration for scheduled appointments and verify insurance eligibility
- Contact patients to obtain needed information before their appointments
- Process eligibility and sliding fee discount documentation
- Provide a smooth handoff to Billing for billing-related questions and concerns
- Support walk-in and same-day registrations and serve as a resource for front-office teams
- Answer multiple phone lines and assist patients with non-clinical questions
- Protect patient confidentiality and support HIPAA, quality, and patient-flow standards
Benefits
- Mission-driven work that directly supports patients
- A welcoming and collaborative Care Team
- Opportunities to build healthcare and revenue-cycle experience
- Training and development through Epic certification
- The opportunity to make a difference in your community
- A role where compassionate customer service truly matters
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
