Registration Specialist 0.9 FTE - Bonney Lake

DINW • Bonney Lake, WA

6d • Onsite

About The Position

This position is the first impression of TRA Medical Imaging. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead.

Requirements

• High School Diploma or GED equivalency required.
• Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience.
• General knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR.
• Working knowledge of CPT codes and the RIS system.
• Use proper phone etiquette and correct grammar.
• Ability to demonstrate effective customer service skills.
• Ability to work effectively in a teamwork environment and have respectful behavior while working with co-workers.
• Communicate professionally with other medical facilities, patients, and customers.
• Ability to provide geographical directions to all outpatient locations.
• Excellent verbal communication skills.
• Good organization skills.
• Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing.
• Ability to manage multiple tasks and carry out instructions effectively.

Responsibilities

• Greet and register patients for radiology procedures ensuring their comfort and answering their questions.
• Verify patient insurance coverage and demographics.
• Ensure paperwork is complete for the specific modality.
• Communicate with other medical facilities as needed.
• Collect account payments.
• Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized.
• Scan documents and navigate the RIS system.
• Check work email daily.
• Follow HIPAA privacy and security policies and procedures.

Benefits

• Generous PTO: Up to 17 days/year for new employees + 9 holidays + rollover
• 401(k): 3% automatic employer contribution + 3% match
• Annual pay increases
• Medical, dental, vision, life, disability, mental wellness

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED