Registration Specialist, PRN (Psychiatric Hospital) - ONSITE

Vanderbilt University Medical Center•Nashville, TN

18d•Onsite

About The Position

Responsible for the onsite registration, arrival processes, discharge and insurance validation, with occasional guidance. Resolves issues related to registration, billing, insurance, and payment of accounts.

Requirements

Documentation (Novice): Ensures that all documentation is complete, accurate, thorough, and compliant.
Critical Thinking (Novice): The objective analysis and evaluation of an issue in order to form a judgment.
Data Entry (Novice): The ability to transcribe information from the original source into an electronic system according to written and verbal instructions efficiently and accurately.
Customer Service (Novice): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
System Knowledge (Novice): Knowledge of the operation and support of the system from the standpoint of computer operations, network operations, and/or technical support.
Relevant Work Experience
2 years
High School Diploma or GED

Nice To Haves

Provides guidance to entry level co-workers.

Responsibilities

Performs all assigned area functions per departmental guidelines.
Performs administrative functions to ensure the department operates according to policies, procedures and protocols.
Ensures that all cases are entered accurately and thoroughly into the admissions, discharge, transfer and billing system.
Provides customer service and status updates in waiting room, in-room, and prior to patient departure.
Requests payment and provides payment plan information for patient account balances when necessary.