Registration Specialist

USPI•Albuquerque, NM

1d•Onsite

About The Position

Under the direction of the Front End Supervisor, this position is responsible for daily maintenance of the patient registration, patient check in, collections of financial responsibility and all aspects of the patient access process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors’ offices and scheduling staff. The Registration Specialist interfaces with patients, families, physicians, and staff. Admit patients and process their paperwork, update patient demographics/information in the PAS system, collect monies due and document in the PAS system. Successful candidate will possess outstanding leadership, communication, multi-tasking abilities and outstanding customer service skills as well as the ability to diffuse conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Requirements

Outstanding leadership abilities
Outstanding communication abilities
Multi-tasking abilities
Outstanding customer service skills
Ability to diffuse conflicts efficiently with strategy
Demonstrate previous successful/positive customer service encounters or programs

Responsibilities

Daily maintenance of the patient registration
Patient check in
Collections of financial responsibility
All aspects of the patient access process
Strategizing and problem solving
Ensuring high levels of customer service with scheduling coordinators from all doctors’ offices and scheduling staff
Interfacing with patients, families, physicians, and staff
Admitting patients and processing their paperwork
Updating patient demographics/information in the PAS system
Collecting monies due and documenting in the PAS system