Registration Specialist

Avera • Cresco, IA

8d • Onsite

About The Position

At Regional Health Services, we strive to create a positive, team-oriented work environment for our staff. Our professional team of clinical, administrative, and support staff work each day to better serve and care for our community. If you would like to join us on our mission, apply today! The Registration Specialist receives and assists patients and visitors across Clinic, Outpatient, and Emergency Services. This role is responsible for maintaining efficient patient flow, registering patients, completing insurance verification prior to appointments, verifying and updating demographics, scheduling appointments, forwarding calls, collecting payments, supporting medical records processes, completing ER room registration, and performing general clerical and cashier duties. The Registration Specialist ensures high-quality service and supports organizational operations through accurate documentation and adherence to policies.

Requirements

• High school diploma preferred.
• Computer skills and ability to learn various software systems.
• Ability to maintain confidentiality.
• Good interpersonal and customer service skills.
• Ability to multitask, change priorities quickly, and handle constant interruptions.
• Six months of office experience, preferably in a medical setting.

Nice To Haves

• Knowledge of Excel, email applications preferred.
• Medical Terminology or completion within the first year of employment preferred.
• One year of medical office or billing experience, including knowledge of patient types and insurance billing preferred.

Responsibilities

• Receives and assists patients and visitors across Clinic, Outpatient, and Emergency Services.
• Maintains efficient patient flow.
• Registers patients.
• Completes insurance verification prior to appointments.
• Verifies and updates demographics.
• Schedules appointments.
• Forwards calls.
• Collects payments.
• Supports medical records processes.
• Completes ER room registration.
• Performs general clerical and cashier duties.
• Ensures high-quality service and supports organizational operations through accurate documentation and adherence to policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED