Registration Specialist II

IU HealthPortland, IN
Onsite

About The Position

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

Requirements

  • High School Diploma/GED is required.
  • Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
  • Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
  • Basic proficiency in MS Office (Word, PowerPoint, Excel).
  • Requires CMAA certification.
  • Must successfully complete Registration Specialist II Checklist.

Nice To Haves

  • Prefer 1 or more years of relevant experience in a health care setting.
  • Time-of-service collections experience preferred.
  • BLS Certification through AHA preferred.

Responsibilities

  • Customer service
  • Computer skills
  • General office equipment knowledge
  • Active listening skills
  • Communication

Benefits

  • Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
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