Registration Scheduling Specialist
About The Position
As a Registration Scheduling Specialist at Lankenau Medical Center - Outpatient Registration, you will be one of the first points of contact for new patients, making a crucial first impression. You will collect and capture accurate patient data while providing excellent, empathetic customer service. You will also act as an ambassador for patients, helping them understand their financial responsibilities, available services, and more. This role requires engaging communication skills to interact with nursing staff, other departments, physician offices, medical offices, and the general public to provide outstanding service. Main Line Health values diversity and brings together a wide range of backgrounds and abilities, sharing a common purpose of providing superior service and care.
Requirements
- 2+ years of customer service experience.
- Excellent customer service skills.
- Excellent computer skills.
Nice To Haves
- Minimum of 2 years of registration experience in a medical setting.
- Knowledge of medical terminology.
- Knowledge of insurance and third party reimbursement.
Responsibilities
- Collect and capture accurate patient data.
- Provide excellent, empathetic customer service.
- Help patients understand their financial responsibility and services available.
- Interact with nursing staff, other departments, physician offices, medical offices, and the general public.
- Schedule patient appointments.
Benefits
- Tuition Reimbursement (up to $6,000 per year based on Full or Part Time status).
- Up to 120 hours of paid time off per year based on Full or Part Time status.
- Employee discounts to various activities, services, and vendors.
- Free employee parking.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
