Registration & Scheduling Coordinator

Hamline University•Saint Paul, IN

1d•Onsite

About The Position

This position exists to effectively administer the registration of all students in the College of Liberal Arts, Hamline School of Business, and Hamline School of Education and Leadership. The position will also coordinate and implement the academic scheduling processes for Hamline University undergraduate, graduate, and continuing studies programs, as well as to provide exceptional service to faculty, staff, and students regarding academic scheduling, and registration matters.

Requirements

Accuracy and attention to detail is critical and essential. Commitment to doing it right the first time.
Ability to analyze, organize, and prioritize tasks and meet deadlines as necessary.
Excellent communication skills and an attitude of customer service are essential.
Maintain sensitive data in a confidential manner and in accordance with privacy laws and university policies.
A willingness to learn new areas of responsibility and the ability to adapt to new and changing technology, policies, and procedures is required.
Ability to consistently interpret and communicate academic standards and processes to a variety of campus constituencies.
Strong computer skills, including knowledge of Microsoft and Google products.
Experience working collaboratively on project teams and committees.
Associates degree from an accredited college or university.
Minimum of 2 years of relevant customer service experience.

Nice To Haves

Experience with a relational database/Student Information System (such as Workday) is preferred.
Previous work experience in higher education.
Prior experience in a registration and records environment.

Responsibilities

Manage registration processes for traditional on-campus programs, including providing student support, troubleshooting issues, coordinating registration for students returning from study abroad, coordinating early registration for students approved by Disabilities Services, and maintaining registration forms.
Process registration requests that cannot be completed through the online registration system, including specialized and independent work, and non-degree and visiting student registration.
Act as primary point of contact for inquiries related to registration.
Support Associate Registrar for Registration Systems and Academic Scheduling with maintenance of registration standards, procedures, and communication tools. Proactively explore, test, propose, and implement process and procedure improvements.
Maintain documentation for registration processes, both internal and student-facing.
Generate and maintain undergraduate course listings, including data entry for academic courses scheduled each term (course section tags, section descriptions, course clusters and cross listings, section prerequisites).
Process schedule corrections and changes as requested and communicate revisions to various constituencies as needed.
Assist with processes for academic classroom scheduling related to 25Live.
Be familiar and comply with the Family Educational Rights and Privacy Act.
Assist with preparation and set up for the annual commencement ceremony; serve as Registration and Records office representative on projects and committees as assigned; assist in testing, maintenance, and support of processes for the Student Information System.
Attend weekly staff meetings.
Other duties as assigned.