Registration/Scheduling Clerk, Women's Ambulatory Clinics

Nova Scotia Health and IWK Health•Halifax, NS

9d•CA$23 - CA$25•Onsite

About The Position

The Registration/Scheduling Clerk is responsible for timely patient registration, processing, booking and scheduling within the Ambulatory Clinics and Breast Health Services. The Registration/Scheduling Clerk will interact with colleagues, patient and families in a respectful and collaborative manner in keeping with the principals of Family-Centred Care. Responsibilities include, but are not limited to, filing, telephone communications with patients, faxing information, retrieving information, obtaining health records charts, printing schedules, verifying patient information, completing billing sheets, and handling mail. The Registration/Scheduling Clerk is able to manage time effectively, set priorities and communicate messages and information accurately and appropriately.

Requirements

Minimum High School Diploma or G.E.D. required.
Working knowledge of Microsoft Office and other computer programs/technology (testing may be conducted on candidates).
Demonstrated accurate keyboarding and data entry skills required. Testing may be conducted on short-listed candidates and results may be factored into the candidate’s overall suitability for this position.
Working knowledge of office equipment (e.g., fax machine, photocopier, scanner, etc) required.
Demonstrated strong time management, analytical, and problem-solving skills required.
Demonstrated excellent organization skills, strong communication (verbal & written) and interpersonal skills required.
Demonstrated ability to prioritize workloads required.
Demonstrated initiative; self-motivated and able to work with minimal supervision/direction required.
Demonstrated high regard for quality, accuracy, and attention to detail required.
Demonstrated ability to work well with others and in an interprofessional team required.
Demonstrated flexibility to meet workload demands required.
Excellent judgment and discretion in handling confidential and/or sensitive information required.

Nice To Haves

Graduate from a recognized medical secretarial or medical office administration diploma program preferred.
Previous experience in a health care setting, an asset.
Minimum of six (6) months related experience preferred.
Medical terminology certificate, preferred.
Experience in patient scheduling/booking preferred.
Experience with Community Wide Scheduling (CWS) an asset.
Competency in other languages an asset.

Responsibilities

Timely patient registration, processing, booking and scheduling within the Ambulatory Clinics and Breast Health Services.
Interact with colleagues, patient and families in a respectful and collaborative manner in keeping with the principals of Family-Centred Care.
Filing.
Telephone communications with patients.
Faxing information.
Retrieving information.
Obtaining health records charts.
Printing schedules.
Verifying patient information.
Completing billing sheets.
Handling mail.
Manage time effectively.
Set priorities.
Communicate messages and information accurately and appropriately.